Senior Director, Solution Architecture - North America

An overview of this role

As the Senior Director, Solutions Architects, you will lead a team that helps prospects, customers, and partners understand how GitLab can meet their technical requirements and business goals. In this role, you will sit at the intersection of technical sales leadership, team development, and operational scale. You will guide strategy for technical evaluations, workshops, demos, and proof-of-concept engagements, while building the structure and support we need for the team to grow and perform at a high level.

This is a leader of leaders role where you will manage a team of managers, not individual contributors, and be expected to develop and elevate those managers as leaders in their own right. We are looking for a transformational leader who thrives in ambiguity, brings a self-starting mindset, and has a demonstrated track record of driving change and building high-performing organizations in rapidly growing, evolving businesses.

You will work closely with Sales, Partners, Customer Success, Product, Engineering, Marketing, Services, and Sales Operations to improve how we communicate GitLab's value in customer-facing technical engagements. You will also help strengthen regional planning, executive relationships, and field feedback loops so that our Solutions Architects organization can support current priorities while scaling for future growth. This is a key leadership opportunity to help GitLab deliver a clear, credible technical story for the most comprehensive AI-powered DevSecOps platform.

What you'll do

• Develop strategy and operations to improve win rates by helping teams discover, explain, and demonstrate how GitLab meets customer requirements and desired business outcomes.
• Lead initiatives that scale the organization and its operating model to support future growth.
• Create and improve processes, metrics, and key performance indicators for technical evaluations, workshops, demos, and proof-of-concept engagements.
• Partner with Sales and Partner teams to align on strategy, priorities, and support for specific prospects, customers, and partners.
• Build strong relationships with key customers at the technical sponsor and executive level.
• Work with Enterprise sales leadership in US, Canada & LATAM to support account plans, strategies, and quarterly goals.
• Collaborate with Customer Success, Product, Engineering, Marketing, Services, and Sales Operations to improve the technical sales motion.