Manager, Health Services
About the role
Who We Are
Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.
The primary location of this position is remote with quarterly travel to Tampa, FL. The typical schedule will be Monday-Friday 8:00am-5:00pm Eastern Time.
What You’ll Do:
The Imagine Pediatrics Health Services Manager is responsible and accountable for quality care and service for assigned divisions. This position is responsible for promoting a patient and family centered model of care. The position will also be responsible for promoting strong interdisciplinary care team collaboration. In this role, you will:
- Manage assigned Health Services staff promoting a healthy work and learning environment
- Ensure adequate training of new staff and ongoing training of existing staff
- Maintain adequate coverage in the assigned health services area and when necessary, provides justification for changes in staffing levels
- Hire, counsel and provide performance management to staff as necessary
- Provide feedback and coaching to staff on an ongoing basis
- Perform timely annual performance reviews for all assigned staff in accordance with Human Resources policy and procedures
- Along with the VP and Director of Health Services, monitor expenses and compliance with the budget
- Along with the VP and Director of Health Services or Operations Manager, provide justification for necessary capital and operational expenses