Associate Product Manager, BMO Global Asset Management

Accountabilities:

• • Support investment operations by executing product and service processes accurately, efficiently, and in accordance with established operational, financial, and regulatory controls.
  • Provide guidance to assigned business groups on solution implementation and contribute to strategic initiatives in collaboration with internal and external stakeholders.
  • Coordinate and project-manage the delivery of regulatory and continuous documentation requirements.
  • Respond to standard and non-standard inquiries from internal business partners and external customers, providing accurate, consistent, and knowledgeable information.
  • Monitor performance and service levels, identify issues, resolve straightforward problems, and escalate more complex or non-routine matters when appropriate.
  • Analyze business data and information to identify trends, develop insights, and provide practical recommendations to support decision-making.
  • Support vendor management activities, including oversight, governance, and adherence to procurement policies and established controls.
  • Contribute to change management activities, with a focus on execution, implementation, adoption, and sustainment.
  • Ensure transactions, activities, and services are completed accurately and within established Service Level Agreements (SLAs).
  • Review and reconcile information and documentation to confirm completeness, accuracy, and compliance.
  • Identify operational issues and risks, determine appropriate solutions, and escalate matters when required.
  • Build and maintain effective relationships with internal and external stakeholders to support business objectives and service delivery.
  • Maintain knowledge of regulatory requirements and operational risks to support sound decisions and protect operational integrity.
  • Participate in the design, testing, implementation, and improvement of processes, systems, products, and services.
  • Contribute to the development of tools and training materials designed to improve business performance and stakeholder outcomes.
  • Identify opportunities for creative solutions and continuous improvement across business processes and procedures.
  • Apply sound judgment and problem-solving skills while operating within established policies, risk frameworks, controls, laws, and regulations.

  Requirements:

  • Typically 3–5 years of relevant professional experience combined with a post-secondary degree in a related field, or an equivalent combination of education and experience.
  • In-depth knowledge and practical experience with relevant systems, technology, and operational tools.
  • Strong understanding of key products, services, processes, and controls within a business or investment operations environment.
  • Knowledge of applicable risk management and regulatory requirements.
  • Strong prioritization and organizational skills, with the ability to manage multiple activities and deadlines effectively.
  • Strong customer service and stakeholder management capabilities.
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Excellent verbal and written communication skills.
  • Strong collaboration and teamwork skills, with the ability to work effectively across internal and external groups.
  • Strong analytical and problem-solving capabilities, including the ability to interpret data and develop actionable recommendations.
  • Ability to influence stakeholders and communicate effectively when coordinating projects, resolving issues, or implementing changes.
  • Ability to work independently while knowing when to seek guidance or escalate complex matters.
  • Strong attention to detail and commitment to accuracy, compliance, and service quality.
  • Ability to exercise sound judgment and make risk-informed decisions within established guidelines.

  Benefits:

  • Salary range of CAD $45,000–$100,000.
  • Salaried, full-time position.
  • Potential performance-based incentives, discretionary bonuses, and additional rewards as part of the total compensation package.
  • Health insurance.
  • Retirement savings plans.
  • Accident and life insurance.
  • Tuition reimbursement opportunities.
  • Remote work opportunity within Canada, with Toronto, Ontario also listed as a location.
  • Training, coaching, and opportunities to broaden professional skills and experience.
  • Exposure to investment operations, product and service delivery, regulatory processes, and business transformation.
  • Opportunity to collaborate with internal and external stakeholders across a complex financial services environment.
  • Opportunities to contribute to continuous improvement, technology adoption, and new product or process implementation.
  • Inclusive and collaborative working environment focused on professional development and business impact.