Senior Manager, Solutions Engineering - East

The Role

Tines is seeking a Senior Solutions Engineering Manager to develop, grow, and manage a high-performing team of Solutions Engineers in the Eastern US region. The ideal candidate will partner with Sales, Professional Services, and Customer Success teams to build a high-growth business in this strategic region. You will provide guidance and a roadmap to success regarding the implementation of Tines' solutions with new and existing customers while developing and executing impactful regional strategies.

The successful candidate is a natural collaborator who thrives in a fast-paced, high-growth environment where you are developing and executing account strategies, building and mentoring a high-performing team, and collaborating cross-functionally with every area of the organization.

What You Will Be Doing:

• Recruit, hire, and develop new solutions engineers and coach them on providing technical expertise to customers through sales presentations, solution designs, demonstrations, and POVs
• Partner with your Sales Leader counterparts to create a strategic GTM plan for the Eastern US region with clear deliverables, alignment with cross-functional teams, and measurable business outcomes
• Be a key member of the Eastern US leadership team for Tines with ownership of all pre-sales aspects of the business for the region
• Participate in success execution as both a player and a coach, performing account activities including opportunity coaching, account strategy, and technical executive sponsorship
• Collaborate cross-functionally with Sales, Marketing, Customer Success, Sales Enablement, Product & Engineering, and the Partnerships teams to create a consistent and scalable customer journey
• Foster an inclusive and collaborative solutions engineering environment with a culture of coaching, learning, growth, development, and feedback
• Act as an escalation point for pre-sales technical issues from the field
• Provide effective technical leadership and direction in customer meetings – sharing technical trends, competitive, and product information

What You'll Need to Be Successful:

• A strong technical background in automation, security, and traditional integration technologies
• Prior hands-on experience in solutions engineering or technical pre-sales
• Ability to communicate complex technical concepts in a simple yet comprehensive way to non-technical and technical professionals alike
• Experience in nurturing the development of highly skilled teams
• Ability to gain trust across internal and external functions