Associate Product Content Specialist
About the role
Description
Keeper is hiring an Associate Product Content Specialist to join our Product team. This is an exciting opportunity for a creative and detail-oriented content professional to help bring Keeper’s products and features to life through engaging video and multimedia content. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help create compelling content that showcases the value of our products to customers around the world.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access.
About the Role
The Associate Product Content Specialist will report to the Product Manager, Content and support the creation of video and multimedia assets that communicate Keeper’s product value to customers, prospects and internal stakeholders. This role will play a key part in producing content for new features, new products, demos, tutorials and product education initiatives, while collaborating closely with Product, Design, Marketing and Communications teams. The ideal candidate is a strong communicator, highly organized and eager to grow in a fast-paced environment focused on technical storytelling and visual content creation. AI serves as a foundational pillar for operational excellence at Keeper Security. We anticipate that every team member will leverage authorized AI technologies with diligence and skill to optimize their individual output, elevate work standards, and maximize their professional contributions.
Responsibilities
- Support the creation of product-focused video content, including feature walkthroughs, product demos, launch content and educational videos
- Assist in producing content that explains new features and products in a clear, engaging and user-friendly way
- Help maintain and expand product education content, including video series such as Keeper 101
- Partner with Product, Design, Marketing and Communications teams to develop multimedia content aligned with business and brand goals
- Coordinate with the design team on animation, motion graphics and visual assets to support video production
- Assist with script writing, storyboarding and content planning for video and multimedia projects
- Help manage content production timelines, feedback rounds and asset organization across multiple projects
- Edit and refine video content to ensure consistency, clarity and quality
- Support updates to existing product content as features and messaging evolve
- Contribute to other product content initiatives and special projects as assigned
- Leverage approved AI tools and other technology resources to improve efficiency, productivity and quality of work, in accordance with company policies and security standards
Requirements
- 2+ years of experience in content creation, video production, or a related field (e.g., product content, marketing content, multimedia production)
- Strong written and verbal communication skills, with the ability to explain complex technical concepts in a clear and engaging way
- Experience with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar)
- Familiarity with multimedia content creation, including screen recording, voiceover, and basic motion graphics
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
- Detail-oriented with strong organizational and project management skills
- Collaborative mindset and ability to work effectively across teams
- Passion for cybersecurity and technology storytelling is a plus