UX Director

Accountabilities:

• • Define and execute the multi-quarter design vision across the platform and AI-powered product lines, advocating for design investment at the executive level.
  • Rebuild the design operating model by moving from a centralized workflow to decentralized pods embedded within product-line teams.
  • Establish AI-native design practices in which designers work directly with the codebase to create interactive, implementation-accurate prototypes grounded in the real product environment.
  • Foster fast, collaborative workflows between designers and product managers, encouraging shared ownership and customer-focused decision-making.
  • Govern the design system as cross-team infrastructure that improves design and engineering velocity across the product.
  • Drive B2B UX excellence across complex, data-dense, multi-persona enterprise workflows while maintaining WCAG 2.2 accessibility standards.
  • Integrate qualitative research and behavioral analytics into roadmap-level decisions through usability testing and tools such as FullStory, Pendo, or similar platforms.
  • Recruit, develop, and retain high-caliber designers who are motivated to advance AI-enabled design practices.
  • Establish a direct, supportive, and high-performing design culture built around constructive feedback, collaboration, and strong points of view.

  Requirements:

  • 10+ years of UX or product design experience, including significant leadership responsibility and a demonstrated ability to drive organizational change.
  • Proven experience defining and executing design strategy at the organizational level, including hiring and developing senior design talent.
  • Strong B2B SaaS experience, with an understanding of enterprise buying cycles and the research needs of complex business users.
  • Hands-on experience with AI-augmented design workflows, including specific examples of tools, processes, and interactive work produced.
  • A demonstrated commitment to staying current with AI-enabled design through training, professional cohorts, peer networks, or similar development.
  • A clear perspective on managing the overlap between Product Management and Design within AI-enabled builder workflows through shared ownership and collaboration.
  • Proven experience building and governing design systems that operate as infrastructure across multiple teams.
  • Strong knowledge of WCAG 2.2 accessibility standards and their application to digital products.
  • Excellent executive communication, stakeholder management, influencing, and cross-functional collaboration skills.
  • Bachelor's degree in Design, HCI, or a related field, with equivalent experience accepted.
  • Experience in cybersecurity or another regulated or enterprise-trust environment is preferred.
  • Experience scaling a design organization through growth or product expansion is preferred.
  • Experience establishing agile, pod-based design operating models and developing design leadership pipelines is advantageous.
  • Comfort engaging directly with customers, including live and collaborative research or product sessions, is a plus.

  Benefits:

  • Estimated total compensation of $280,000–$330,000, including base salary and bonus.
  • Eligibility for annual performance-based incentive compensation and equity.
  • Competitive health benefits.
  • Stock options.
  • Unlimited paid time off.
  • Parental leave.
  • Tuition reimbursement.
  • Additional country-specific benefits and employee programs.
  • Reasonable accommodations are available for qualified individuals with disabilities.
  • Immigration sponsorship is not provided for this position.