Strategic Solutions Engineer

Accountabilities

• • Design and deliver structured technical enablement programs covering workflow mapping, business process analysis, AI Agents, AI workflows, solution design, competitive positioning, discovery, demos, and commercial conversations.

  • Coach strategic partners across APAC to become increasingly self-sufficient in customer discovery, solution design, demonstrations, technical validation, and deal execution.

  • Act as the technical lead for partner-sourced opportunities, supporting engagements from discovery and proof of concept through handoff and expansion while connecting activities to measurable revenue outcomes.

  • Partner with Account Executives on strategic direct opportunities, leading discovery, solution design, demonstrations, and technical evaluations.

  • Support partner acquisition by leading technical demonstrations and deep-dive sessions, helping prospective partners understand the platform and identifying opportunities to expand their practices.

  • Enable partners to identify, scope, and develop AI and Certified Agent opportunities, including AI transformation workshops and collaboration with internal AI specialists.

  • Lead or support partner-focused workshops, executive events, in-market activities, and other initiatives that strengthen partner engagement and generate commercial opportunities.

  • Support reseller-related processes, including billing, procurement, renewals, expansion motions, and coordination with Professional Services on delivery and escalation.

  • Collaborate with Professional Services, Customer Success, Product, Engineering, and Solutions Engineering teams to resolve technical challenges, support RFPs, and communicate partner feedback that can improve products and processes.

  • Develop reusable enablement materials, partner content, case studies, and proof points that help scale successful technical and commercial motions across the region.

  Requirements

  • 8+ years of experience in enterprise pre-sales, solutions engineering, sales engineering, solutions consulting, or another comparable customer-facing technical role.

  • At least 2 years of experience supporting or enabling channel partners, VARs, system integrators, resellers, or partner-led go-to-market models.

  • Demonstrated ability to build and scale programs from the ground up rather than simply executing established processes.

  • Strong presentation, storytelling, workshop facilitation, and communication skills, with the ability to translate technical capabilities into clear business value for varied audiences.

  • Experience designing or explaining solutions involving APIs, web services, automation, integrations, workflow configuration, or lightweight technical validation.

  • Strong business process mapping skills, including the ability to analyze, document, and improve complex processes across different business environments.

  • Ability to establish credibility with partners, customers, and sales teams, handle objections constructively, and operate as a trusted technical advisor.

  • Hands-on familiarity with AI and LLM technologies, integration platforms such as Unito, Workato, Zapier, or Integromat, as well as web services and APIs.

  • Strong commercial judgment, structured problem-solving abilities, and the capacity to manage multiple priorities in a fast-paced environment with limited supervision.

  • Comfortable working cross-functionally and influencing stakeholders without relying on formal authority.

  • Willingness and ability to travel up to 50% as required for customer, partner, and regional activities.

  • Based in Australia, with Sydney, Melbourne, or Brisbane preferred.

  Benefits

  • Fully remote position available to candidates across Australia.

  • Opportunity to work on strategic enterprise engagements across the APAC region.

  • High-impact role combining partner strategy, technical consulting, enterprise sales, and AI enablement.

  • Significant autonomy to build and scale partner enablement programs and revenue-generating initiatives.

  • Exposure to AI, LLMs, automation, integrations, and modern workplace technology.

  • Collaboration with cross-functional teams spanning Sales, Professional Services, Customer Success, Product, Engineering, and Solutions Engineering.

  • Opportunity to contribute to partner events, customer engagements, AI transformation initiatives, and regional growth programs.

  • Equal-opportunity workplace committed to fair consideration of qualified applicants.