STAR Acumatica Consultant (ERP Training Program)

The Growth Opportunity:

Our team of accomplished industry experts will share their knowledge and expertise through a combination of classroom instruction, online education, hands-on demonstrations, and strategic coaching. As a STAR Program Participant, you will be schooled in the art of ERP software implementation and master the skills needed to:

• Successfully guide customers through the software implementation process
• Deliver informative, impactful, and engaging training
• Provide timely, insightful, and outstanding post-implementation service and support

An Accomplished STAR Graduate will:

• Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the customer
• Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW’s)
• Perform project scoping, planning, business process mapping, UAT testing
• Provide guidance and direction to both internal implementation team and customer implementation team as the Subject Matter Expert on the solution
• Contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations
• Deliver training sessions via phone, web, or in-person
• Provide prompt, courteous customer service and support

Skills & Experience:

• 5+ years of professional experience in accounting/finance, manufacturing, supply chain management, computer information systems or closely related field
• Bachelor’s degree preferred. Additional job-related certifications or licenses is a plus
• 3-5+ years of hands-on experience with ERP Software as a user and/or administrator required. Experience participating in ERP implementation projects is a plus
• Experience as a manager, supervisor, or team leader preferred
• Project Management or Business Analyst experience highly desired
• Solid business acumen, with exceptional communication skills, demonstrated ability to develop relationships, strong attention to detail, and outstanding organizational/time management skills
• Working knowledge of MS Office, Outlook, and proficiency with CRM tools
• Availability for ad hoc travel

Attributes:

• Exhibit a high level of energy, urgency, engagement, and accountability
• Present a polished, professional image and demeanor
• Display leadership capabilities and a high EQ (Emotional Quotient)
• Demonstrate ability to work well