Staff Forward Deployed Engineer
About the role
Accountabilities
Lead complex customer engagements involving data engineering, data science, cloud platforms, and AI applications from architecture through production deployment.
Design reference architectures, technical solutions, how-to guides, and production-ready tools that are robust, scalable, and reusable across customer environments.
Advise strategic customers on transformational data initiatives, including migrations, platform adoption, and end-to-end design, development, and deployment.
Provide hands-on expertise in big data architecture, cloud infrastructure, data platforms, and AI implementation patterns.
Develop automation utilities and technical assets that can be adopted across multiple customers and use cases.
Apply AI-focused problem-solving approaches, including RAG, MCP, and context engineering, while incorporating appropriate security, governance, and operational guardrails.
Manage multiple customer projects simultaneously, maintaining architectural quality, delivery standards, timelines, and risk mitigation.
Partner with engineering and customer support teams to resolve engagement-specific challenges, communicate customer feedback, and contribute to continuous product improvements.
Build strong relationships with technical and business stakeholders, translating complex requirements into practical and sustainable technical solutions.
Create technical documentation and lead whiteboarding and architecture discussions to communicate solutions clearly.
15+ years of experience working with big data technologies such as Apache Spark, Kafka, cloud-native technologies, and data lakes, ideally in customer-facing post-sales, technical architecture, or consulting roles.
At least 6 years of experience independently designing and delivering big data architectures.
At least 2 years of experience implementing AI-based solutions, including areas such as RAG, MCP, and context engineering.
Strong experience with modern data and AI platform ecosystems and hands-on experience delivering customer solutions.
Proficiency in Python or Scala, with the ability to develop and adapt technical solutions as required.
Experience working across major cloud platforms, including AWS, Azure, and/or GCP.
Strong understanding of data engineering, distributed systems, cloud architecture, AI application patterns, and production deployment considerations.
Excellent problem-solving and critical-thinking skills, with the ability to translate business challenges into reliable technical products.
Strong technical documentation, presentation, and whiteboarding capabilities.
Excellent stakeholder-management and communication skills, with the ability to collaborate effectively with both technical specialists and domain experts.
A customer-focused mindset and the ability to develop innovative, scalable solutions for evolving data and AI requirements.
Ability to manage multiple complex engagements while maintaining quality, architectural standards, and delivery focus.
Customer-facing role with exposure to complex, high-impact data and AI transformation projects.
Opportunity to work across diverse industries, technical environments, and cloud platforms.
Hands-on involvement in modern AI technologies, including RAG, MCP, and context engineering.
Opportunity to develop reusable technical assets, architectures, and automation that can scale across customer engagements.
Collaboration with engineering, customer support, architecture, and other technical teams.
Remote work opportunity based in India.
Comprehensive benefits and perks aligned with the local employment package.
Inclusive work environment with a focus on collaboration, innovation, and professional growth.
Requirements
Benefits