Sr. Scrum Master

Accountabilities:

• • Establish team goals and delivery plans aligned with Program Increment (PI) objectives.

  • Coach technical teams and Product Owners on Agile principles, Scrum, Kanban, Epic development, User Story creation, and effective delivery practices.

  • Manage expectations and facilitate collaboration across multiple Product Owners and stakeholders.

  • Engage in client discussions, negotiations, and senior-management interactions as required.

  • Provide leadership on significant technical assignments and delivery activities.

  • Facilitate communication across teams and organizational levels to identify dependencies, risks, and impediments that could affect delivery.

  • Develop and support mitigation plans for delivery risks, dependencies, and team blockers.

  • Organize and facilitate Scrum ceremonies, including Daily Scrums, Sprint Planning, Backlog Refinement, Sprint Reviews/Demos, and Retrospectives.

  • Maintain JIRA and other team information radiators to provide clear visibility into progress, priorities, and delivery status.

  • Mentor and coach team members on Agile values, principles, practices, and processes.

  • Help teams become increasingly self-organizing and self-managing while maintaining accountability for committed outcomes.

  • Partner with Product Management to develop release plans and ensure product backlogs are visible, prioritized, actionable, and well maintained.

  • Encourage collective ownership of analysis, development, testing, documentation, and other committed work.

  • Establish and maintain clear Definitions of Done at story, sprint, and release levels.

  • Facilitate effective decision-making, conflict resolution, and team discussions.

  • Protect teams from unnecessary external interference while maintaining appropriate stakeholder communication.

  • Support internal and external communication and improve transparency across delivery activities.

  • Foster a trusting and psychologically safe environment where team members can raise concerns and focus on solutions.

  • Assess Scrum maturity and provide coaching that supports sustainable, incremental improvement.

  • Promote continuous improvement and recommend practical adjustments to established delivery practices.

  • Participate in Scrum of Scrums activities to coordinate cross-team dependencies, release plans, and integration testing.

  • Build and maintain strong working relationships with customers, Product Owners, technical teams, and other stakeholders.

  Requirements:

  • Bachelor’s degree plus at least 5 years of experience working in an Agile software development environment.

  • Hands-on experience implementing and working within the Scaled Agile Framework (SAFe).

  • Professional experience within a software development organization or closely related technical environment.

  • Certified ScrumMaster (CSM) or Agile Certified Practitioner (PMI-ACP) certification.

  • Ability to manage multiple projects and priorities effectively in a fast-paced, high-tempo environment.

  • Strong understanding of Scrum, Sprint Planning, Backlog Refinement, Kanban, PI Planning, and Agile delivery practices.

  • Proven ability to build strong team dynamics, collaboration, trust, and shared accountability.

  • Excellent facilitation, coaching, mentoring, influencing, collaboration, and negotiation skills.

  • Strong problem-solving abilities, including the capacity to identify practical, mutually beneficial solutions.

  • Excellent written and verbal communication skills, with the ability to engage technical teams, customers, Product Owners, and senior stakeholders.

  • Strong organizational skills and attention to detail, combined with a proactive approach to identifying and addressing delivery challenges.

  • Ability to operate patiently and effectively in complex environments while maintaining momentum and focus on outcomes.

  • Energetic, goal-oriented, innovative, adaptable, and committed to continuous improvement.

  • Ability to work remotely and collaborate effectively across distributed teams.

  • No security clearance is required, and U.S. citizenship is not required for the position.

  Benefits:

  • Fully remote work arrangement within the United States.

  • Full-time schedule of approximately 40 hours per week.

  • Expected salary range of $114,750–$155,250 per year, with actual compensation determined by experience, geographic location, and potentially contractual requirements.

  • Multiple medical plan options, including plans with Health Savings Accounts.

  • Dental and vision insurance options.

  • 401(k) retirement plan with company matching and pre-tax and post-tax contribution options.

  • Flexible workweek arrangements where applicable.

  • Paid vacation, sick, and personal leave.

  • Paid holidays, with typically 10 paid holidays per year.

  • New employees typically receive 15 days of paid leave per calendar year, prorated based on hire date.

  • Paid parental, military, bereavement, and jury-duty leave.

  • Paid Family Leave of up to 160 hours in a rolling 12-month period for eligible employees.

  • Short- and long-term disability coverage.

  • Life insurance and accidental death and dismemberment coverage.

  • Personal accident, critical illness, and business travel and accident insurance options.

  • Opportunities to work on complex software modernization and mission-focused technology initiatives.

  • Professional growth through Agile leadership, coaching, mentoring, and continuous improvement.