Sr. Product Manager

The Role

Bloomerang is looking for a Senior Product Manager who is a true product builder and creator.

You will be responsible for a specific nonprofit persona or problem space. Your job is to develop deep customer understanding, identify the most important problems to solve, and move quickly from insight to experiment to prototype to shipped product. We are looking for someone who sees a problem and instinctively starts exploring solutions. Someone who creates prototypes, experiments, workflows, demos, and working concepts to learn quickly. Someone who would rather test an idea with real users than spend months debating it.

This role is not about managing a backlog, writing lengthy requirements documents, or acting as a go-between for stakeholders and engineering. It is about owning meaningful outcomes for nonprofit professionals, deeply understanding their problems, and creating solutions that help them achieve more.

The strongest candidates are naturally curious creators. They build things. They experiment. They learn by doing. They are comfortable operating in ambiguity and turning ideas into reality.

This is also an AI-native product role. AI is changing how software is built, how products are experienced, and how product teams operate. You’re not using AI tools solely for content creation and data synthesis. We expect our Product Managers to use modern AI tools fluently, participate actively in AI-powered product development, and identify opportunities where AI, automation, and agentic experiences can create meaningful customer value.

Your focus is not the technology itself. Your focus is the customer outcome. AI is one of the tools you'll use to get there.

What You Will Do

• Own Outcomes for a Customer Persona
  • Develop a deep understanding of a nonprofit persona, including their goals, workflows, challenges, and measures of success. Translate those insights into product strategy, prioritization decisions, and measurable outcomes for customers and Bloomerang.
• Stay Close to Customers
  • Build direct and ongoing relationships with customers. Conduct frequent customer conversations, observe workflows, analyze behavior, and develop strong intuition about the problems worth solving.
• Identify Problems Worth Solving
  • Separate signal from noise. Find the real problem beneath the stated request. Frame opportunities clearly, surface tradeoffs, and make strong recommendations about where Bloomerang should invest. Know when you have enough data to make a call and move. A good hypothesis tested quickly is more valuable than weeks of data gathering that delays a decision.
• Build, Prototype, and Experiment
  • Move quickly from hypothesis to evidence. Create prototypes, experiments, workflows, mockups, demos, and lightweight solutions that help teams learn faster.