Specialist Blue Yonder (formally JDA) Dispatcher

Accountabilities

• • Configure, support, and optimize Blue Yonder Dispatcher (formerly JDA) across different versions and logistics environments.

  • Apply your understanding of 3PL operations and warehouse management systems to support business and technical requirements.

  • Contribute to IT implementation projects and development programs involving logistics and supply chain systems.

  • Support software change, release, testing, and QA processes to help ensure reliable deployment of new functionality.

  • Troubleshoot technical and operational issues, identify root causes, and implement appropriate solutions.

  • Collaborate with customers and internal stakeholders while maintaining a high standard of service and operational understanding.

  • Work independently with minimal supervision, taking ownership of assigned activities and ensuring timely delivery.

  Requirements

  • 3+ years of experience in 3PL environments, with exposure to both systems and logistics operations.

  • Extensive hands-on experience with Blue Yonder Dispatcher (formerly JDA Dispatcher), including technical configuration across multiple versions.

  • Proven experience participating in IT implementation projects and development programs.

  • Knowledge of WMS platforms commonly used in logistics and warehouse operations.

  • Understanding of IT change management and software release processes.

  • Experience applying software testing and quality assurance processes.

  • Strong analytical and problem-solving abilities, with a structured approach to troubleshooting.

  • High level of English, with the ability to communicate effectively with international customers and stakeholders.

  • Strong customer service skills and a practical understanding of operational needs.

  • Ability to work autonomously, prioritize responsibilities, and deliver results with minimal supervision.

  Benefits

  • 100% remote working arrangement within Europe.

  • Opportunity to work on international logistics and technology projects.

  • Exposure to complex warehouse management and supply chain systems.

  • A role combining technical specialization with operational and customer-facing responsibilities.

  • Opportunity to contribute to IT implementations, development programs, testing, and system improvements.

  • High degree of autonomy and responsibility in a specialized technical environment.

  • Collaboration with international teams and stakeholders.

  • Competitive compensation, according to experience and expectations.