Solution Consultant / Solution Engineer - Retail Enterprise Software
About the role
Role Summary
The Solution Consultant is the retail pricing and trade promotion business expert in our sales cycle. Working alongside Account Executives, you will shape opportunities from first discovery through close by translating the commercial challenges of retailers, CPG manufacturers, and their distribution partners into clear, differentiated value delivered through DemandTec solutions. You will lead tailored demonstrations, build business cases, and serve as a trusted advisor to executive and operational stakeholders.
Key Responsibilities
• Partner with Account Executives to qualify opportunities, develop account strategy, and drive pipeline through the full sales cycle.
• Lead discovery sessions to understand customer business processes, pain points, and goals across category management, financial planning, and trade promotion management.
• Deliver compelling live software demonstrations tailored to the customer's industry, role, and use case, and clearly articulate the business value behind each capability.
• Develop value messaging, business cases, and ROI narratives that resonate with both executive and practitioner audiences.
• Respond to RFIs and RFPs, and lead proof-of-concept and technical validation activities, including integration and data discussions with customer IT teams.
• Present to senior stakeholders, including VP and C-level, and establish credibility as a trusted advisor.
• Act as the voice of the customer by sharing market feedback, competitive intelligence, and feature requests with Product and Marketing.
• Contribute to go-to-market enablement: demo environments, sales collateral, pitch decks, and training for sellers and partners.
• Support field marketing events and trade shows, webinars, and partner or channel conversations as needed.
• Follow company policies for confidentiality, including proper handling of customer and prospect information under NDAs.