Software Engineer, Enterprise Apps

What you'll do:

• Build and ship full-stack services and applications using Golang, gRPC, TypeScript, and React to support CX agent workflows and automation.
• Own the design and implementation of third-party platform integrations that extend the capabilities of Coinbase's internal CX tooling.
• Partner with team members on architecture decisions, code reviews, and engineering best practices across testing, deployment, and observability.
• Identify and mitigate technical risks during design and implementation to maintain platform reliability for high-traffic, production systems.
• Translate complex technical concepts into clear narratives for non-technical stakeholders across CX, product, and leadership teams.

Required Skills and Experience:

• 3+ years of software engineering experience, including 3+ years building and shipping user-facing web applications with JavaScript and modern component-based frameworks (React).
• Proficiency in Go, with hands-on experience building scalable backend services using gRPC, event-driven architectures (Kafka or similar), and SQL or NoSQL databases.
• Experience operating production systems on AWS with Kubernetes, Terraform, and CI/CD tooling (BuildKite or similar), including implementation of rate limiters, caching, load balancing, and circuit breakers.
• Demonstrated experience integrating with third-party vendor APIs and SaaS platforms in a production environment.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.