Site Reliability Engineer

Job Description

We are seeking an experienced Site Reliability Engineer (SRE) with expertise in Infrastructure as Code tools like Terraform, core CI/CD tools such as Azure DevOps, and monitoring tools including DataDog and AWS CloudWatch. The ideal candidate will have commercial experience in technologies like Dotnet or Java, and be skilled in troubleshooting, incident resolution, and improving service and change management processes. Strong leadership in client-facing discussions and engagement with third-party suppliers is essential. An SRE Foundation certificate and a cloud provider associate-level certification are highly beneficial.

Responsibilities

• Troubleshooting issues and identifying systemic failings indicated by incidents/failures
• Implementing fixes
• Proposing solutions for reducing toil
• Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input to Post-mortem analysis
• Improving Service Requests and Change Management processes, both technically and through stakeholder management
• Participate in the process for, and proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies)
• Lead discussion in client-facing meetings and discussions around the SRE process, and identifying areas for increasing SRE footprint
• Engaging with suppliers and 3rd parties for support, requests and opportunities

Required Qualifications

• 3-9 Years experience
• Bachelor’s degree (or equivalent) in computer science or related discipline
• SRE Foundation certificate (DevOps Institute) and a Cloud provider (AWS, Azure, GCP) 'associate'-level certification, or completed during the probationary period
• Proficiency in Azure and Kubernetes, with hands-on experience in managing and deploying applications
• Expertise in Infrastructure as Code (IaC) using Terraform for efficient and scalable infrastructure management

Preferred Qualifications

• Certified Kubernetes Administrator / Application Developer
• Certified Azure DevOps Engineer
• Experience with monitoring tools such as New