ServiceNow FSO Developer

Accountabilities:

• • Design, configure, develop, and maintain ServiceNow Financial Services Operations applications and workflows.
  • Build and customize applications using App Engine Studio.
  • Develop business rules, client scripts, UI policies, Flow Designer flows, Integration Hub spokes, and Script Includes.
  • Design and implement integrations between ServiceNow and external platforms using Integration Hub.
  • Develop REST and SOAP integrations when suitable Integration Hub spokes are unavailable.
  • Design API-led integration architectures, MID Server solutions, and reliable data synchronization patterns.
  • Apply ServiceNow best practices, CSDM principles, and platform governance standards across solutions.
  • Leverage ServiceNow AI and automation capabilities to improve operational efficiency and streamline processes.
  • Work directly with business stakeholders to understand operational challenges and identify automation opportunities.
  • Develop custom dashboards, reports, and Performance Analytics indicators to track vulnerability KPIs, trends, and operational performance.
  • Contribute to scalable, maintainable, and well-governed ServiceNow implementations.

  Requirements:

  • 10+ years of hands-on ServiceNow development experience.
  • At least 2 years of experience implementing ServiceNow FSO or CSM solutions.
  • Strong experience with ServiceNow application development, configuration, scripting, workflows, and automation.
  • Hands-on expertise with App Engine Studio, Flow Designer, Integration Hub, Script Includes, business rules, client scripts, and UI policies.
  • Strong experience designing REST and SOAP integrations and API-led integration architectures.
  • Knowledge of MID Server architecture and data synchronization patterns.
  • Solid understanding of ServiceNow best practices, CSDM principles, and platform governance.
  • Experience creating dashboards, reports, and Performance Analytics indicators.
  • Ability to understand business requirements, identify operational challenges, and translate them into effective technical solutions.
  • Familiarity with ServiceNow AI and automation capabilities.
  • Strong analytical, problem-solving, communication, and stakeholder-management skills.
  • ServiceNow Certified System Administrator (CSA) certification.
  • ServiceNow Certified Application Developer (CAD) certification.
  • Certified Implementation Specialist – Customer Service Management (CIS-CSM) certification.

  Benefits:

  • Salary of $130,000 per year.
  • Full-time remote position.
  • Opportunity to work on ServiceNow Financial Services Operations and Customer Service Management solutions.
  • Exposure to advanced ServiceNow integrations, automation, AI capabilities, and API-led architectures.
  • Opportunity to collaborate directly with business stakeholders on operational transformation and process automation.
  • Work with enterprise-scale ServiceNow applications, workflows, and platform governance practices.