Senior Software Engineer, Pre Service team
About the role
Key responsibilities
In this role you will
• Build AI-based workflows that combine and interpret data from multiple extraction channels to produce reliable answers.
• Analyze production data to find and fix accuracy gaps on real customer problems.
• Completely own your features end-to-end, from product requirements, code, testing, observability, rollout and maintenance.
• Collaborate with the founder, PMs, designers, and other engineers to navigate trade-offs and build a world-class product.
• Work with urgency to build critical features with a keen attention to detail and high-quality maintainable code.
Required qualifications
Must-haves
• At least 5 years experience building complex backend systems.
• Strong Python.
• Fluency with AI-assisted development — we use agentic coding tools (Claude Code and similar) as part of day-to-day engineering.
• A passion for building and delivering exceptional products.
• The ability to navigate a fast-paced work environment.
• Exceptional written and oral communication skills.
Nice-to-haves
• Experience with our technology stack: Python, Flask, SQLAlchemy, PostgreSQL, Redis.
• Experience shipping LLM-based features to production.
• Healthcare experience: eligibility and benefits, revenue cycle, EDI/X12, clearinghouse or EHR integrations.