Senior Software Engineer (EAA)

About Coinbase

At Coinbase, our mission is to increase economic freedom in the world. We are building the emerging onchain platform and the future global financial system.

Team

The Agent Productivity Tools (APT) team is a vital part of Coinbase's Enterprise Applications and Architecture org. We are responsible for building customer experience platforms that streamline customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately leads to higher customer satisfaction levels and a better overall compliant experience for our customers.

Role

You will be building applications that enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through AI/ML-based technologies.

What You'll Be Doing

• Build complete user features including Golang and cloud technologies
• Lead assessment and implementation of third-party tools
• Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams
• Demonstrate a keen awareness of Coinbase's platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams
• Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action
• Foresee potential issues before they arise and adapt your own approach, working within constraints

Culture

Our culture is intense and isn't for everyone. We seek candidates passionate about our mission who believe in the power of crypto and blockchain technology. We want people eager to leave their mark on the world, who relish the pressure and privilege of working with high caliber colleagues, and who actively seek feedback to keep leveling up. In-person participation is required throughout the year with team and company-wide offsites held multiple times annually.