Senior DevOps Engineer, Observability

Accountabilities:

• • Design, build, and maintain infrastructure supporting SaaS and on-premise engineering environments.
  • Operate and optimize AWS infrastructure with a focus on cost efficiency, security, scalability, reliability, and performance.
  • Manage cloud services including EC2, VPC, IAM, RDS, EKS, and Kubernetes-based environments.
  • Develop and improve infrastructure-as-code using Terraform and Helm.
  • Build and maintain CI/CD pipelines and developer automation, particularly using GitHub Actions.
  • Contribute to internal platform tooling and developer self-service capabilities.
  • Enhance observability and incident response systems through effective monitoring, alerting, instrumentation, and SLO management.
  • Collaborate with stream-aligned product teams to understand infrastructure needs and continuously improve internal platforms.
  • Support security and compliance initiatives, including implementation and maintenance of SOC 2 controls.
  • Create and maintain technical documentation, onboarding resources, and internal support processes.
  • Participate in an on-call rotation and contribute to reliable incident response and operational practices.
  • Contribute to infrastructure initiatives involving event streaming, Change Data Capture (CDC), or large-scale, multi-tenant observability systems.

  Requirements:

  • 5+ years of professional experience in DevOps, Site Reliability Engineering (SRE), platform engineering, or a closely related field.
  • At least 2 years of experience working within a B2B software startup or similarly fast-paced technology environment.
  • Strong hands-on AWS experience, including services such as EC2, VPC, IAM, RDS, and EKS.
  • Solid Kubernetes experience combined with infrastructure-as-code expertise using Terraform, Helm, or comparable tools.
  • Experience designing and maintaining CI/CD pipelines and automation tooling, ideally with GitHub Actions.
  • Familiarity with observability platforms and technologies such as Prometheus, Grafana, Mimir, Loki, or similar solutions.
  • Proficiency in at least one scripting or programming language, such as Python, Go, or shell scripting.
  • Experience with either Change Data Capture (CDC) and event-streaming systems or scaling large, multi-tenant observability platforms covering ingestion, analysis, and alerting.
  • Strong communication, collaboration, troubleshooting, and technical documentation skills.
  • Ability to work effectively in a fast-paced environment with ambiguity and evolving priorities.
  • Experience in security-focused or SOC 2-compliant environments is a plus.
  • Familiarity with MQTT, AMQP, or other messaging technologies is advantageous.
  • Experience with network automation or related infrastructure ecosystems is a plus.
  • Open-source contributions or experience working with open-source technologies is valued.
  • Familiarity with AI-assisted development tools such as Copilot, ChatGPT, or Cursor is beneficial.

  Benefits:

  • Fully remote working arrangement for candidates based in Brazil/LATAM.
  • Full-time position within an engineering-focused environment.
  • Competitive LATAM compensation of $75,000–$85,000 USD annually.
  • Opportunity to work on cloud infrastructure, Kubernetes, infrastructure-as-code, CI/CD, and observability at scale.
  • Significant ownership over infrastructure reliability, performance, automation, and developer experience.
  • Exposure to SaaS and on-premise environments and complex multi-tenant systems.
  • Collaboration with experienced engineering and product teams in a fast-paced B2B software environment.
  • Opportunity to contribute to open-source technologies and infrastructure communities.
  • Professional exposure to modern observability, platform engineering, security, and automation practices.