RevOps Lead

See something that should exist? Build it.

See a better way? Do it.

At Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI.

And we believe customer data should belong to the brands who earn it — not third-party platforms.

What makes someone a Terrific RevOps Lead?

This role is for someone who wants to own the commercial operating layer, not just maintain it.

A strong Terrific RevOps Lead brings structure where there is ambiguity, discipline where there is leakage, and visibility where there are blind spots. They know how to build clean systems across HubSpot, forecasting, commissions, and reporting — and they understand that the point of doing that well is to help the company sell, scale, and make better decisions.

They are energized by high ownership, strong standards, and the opportunity to support a revenue motion at the intersection of social commerce, e-commerce, and media.

About the role

Terrific is hiring a Revenue Operations Lead to build the operating backbone of our revenue organization.

Right now, no one fully owns pipeline hygiene, HubSpot, reporting, or forecasting. This role is designed to architect it.

This is not a maintenance role. It is a hands-on build role for someone who can bring structure, discipline, and visibility to the revenue engine. You will help leadership understand pipeline health, forecast more accurately, track performance more clearly, and eliminate invisible leakage across the commercial team.

You should be excited by the opportunity to take a messy but high-leverage environment and turn it into a reliable operating system.

What you’ll own

HubSpot administration and structure

Pipeline hygiene and stage discipline

Forecasting model and forecast reporting

Commission and quota tracking

Weekly revenue reporting for leadership

Core revenue operations processes across the sales team

What success looks like in the first 90 days

HubSpot is fully structured with clear stages, owners, close dates, and ARR values

Weekly revenue report is automated and sent every Monday to leadership

Forecast model is live and actively used

Pipeline visibility is materially cleaner, more accurate, and more actionable

Core revenue processes are operating with more consistency and accountability

Responsibilities

Build and maintain a clean, scalable HubSpot environment

Define and enforce pipeline stages, required fields, ownership rules, and deal hygiene standards

Improve CRM discipline across deal stages, close dates, next steps, and ARR values

Build dashboards and reports that give leadership clear visibility into pipeline, conversion, forecast, and revenue performance

Design and manage commission and quota tracking from scratch

Stand up a practical forecasting model that leadership can rely on

Support weekly revenue operating rhythms through accurate reporting and system discipline

Identify process gaps, inconsistencies, and sources of commercial leakage, then fix them

Work closely with leadership to improve commercial visibility and operating rigor

Help create a stronger operating foundation for a scaling revenue organization

Requirements

3–5+ years of relevant experience in Revenue Operations, Sales Operations, or GTM Operations

Strong hands-on experience as a HubSpot or Salesforce administrator

Experience building or rebuilding CRM structure, pipeline stages, dashboards, workflows, and reporting from scratch

Experience designing and managing commission and quota tracking

Strong understanding of core SaaS revenue metrics, including

ARR

churn

NRR

pipeline coverage

Strong grasp of forecasting mechanics and pipeline management discipline

Comfortable working in an early or scaling environment where systems still need to be built

An understanding, and passion, for social media commerce, e-commerce and media

This role is not for you if

You’ve mainly supported RevOps processes but haven’t truly owned them

You prefer maintaining existing systems over building structure from scratch

You need a large team around you to execute

You are strongest as a report-builder but weaker on commercial logic and operating discipline

You are looking for a broad operations title without wanting deep accountability

Why this role matters

This role has immediate leverage across the business.

By fixing CRM structure, forecasting, reporting, and incentives, you will help eliminate invisible revenue leakage and give leadership a much clearer view of performance. This is a role with direct commercial impact from day one.