Product Commercialization Manager

<p><span data-contrast="none">GHX is seeking a strategic, systems-oriented Product Commercialization Manager to own and elevate the end-to-end commercialization process across our portfolio, including pricing, SKUs, process and tool management. The role serves as the connective tissue between commercial strategy and operational execution — driving efficiency, scalability, and data integrity across the entire product commercialization lifecycle.</span><span data-contrast="auto"> </span><span data-contrast="none"> </span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p>

<p><span data-contrast="none">The right candidate brings both operational rigor and transformational vision — someone who can rationalize a complex SKU library, redesign product commercialization operating system using AI-powered automation, and build governance frameworks that enable faster, more precise market entry.</span><span data-contrast="auto"> </span><span data-contrast="none">Someone who is enthusiastic about managing projects but also willing to roll up their sleeves and do the work. A personable, determined individual who enjoys leading and facilitating cross-functional collaborations will thrive in this role.</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p>

<p><span style="text-decoration: underline;"><strong><span data-contrast="none">Responsibilities:</span></strong></span></p>

<p style="padding-left: 40px;"><strong><span data-contrast="none">Commercialization Process Ownership</span></strong><span data-ccp-props="{}"> </span></p>

<ul>

<li><span data-contrast="none">Own the end-to-end commercialization process — from product definition through SKU creation to Launch— in partnership with Product Management, Corporate Systems, Deals Desk, Contract Ops, Order Processing, Revenue Recognition, and Asset Management.</span></li>

<li>Establish and continuously improve SOPs, tooling configurations, and business rules that reduce cycle time, eliminate ambiguity, and scale across GHX's expanding portfolio; maintain the commercialization playbook as the single source of truth for pricing, SKUs, and business rules.</li>

<li>Partner with Product Management to translate new offerings into sellable, billable constructs aligned to commercial strategy; serve as cross-functional liaison for complex SKUs and pricing decisions requiring commercial judgment.</li>

<li>Define, monitor, and report on SLAs, KPIs, and quality metrics for commercialization activities, delivering executive-ready insights on a regular cadence.</li>

<li>Stay current on AI and ML capabilities in CPQ; proactively surface forward-looking recommendations to leadership and cross-functional partners.<span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<p style="padding-left: 40px;"><strong><span data-contrast="none">SKU Management & Catalog Governance</span></strong></p>

<ul>

<li><span data-contrast="none">Own the full SKU lifecycle in CPQ (currently Conga) — including creation, testing, release, modification, and deprecation.</span></li>

<li>Lead a structured cross-functional SKU audit; rationalize the catalog and present findings and recommendations to leadership; establish ongoing governance including intake/approval workflows, naming conventions, taxonomy standards, and hygiene reviews.</li>

<li>Partner with Product, Finance, and Sales to ensure every SKU maps to a clear commercial purpose, pricing strategy, contractual language, and business rules; develop a change management process that minimizes disruption to active quotes, in-flight contracts, and renewal cycles.</li>

<li>Own the AI and automation innovation roadmap for SKU and commercialization processes — identifying high-value opportunities and driving measurable reduction in manual processing time.<span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<p style="padding-left: 40px;"><strong><span data-contrast="none">Cross-Functional Collaboration & Strategy</span></strong></p>

<ul>

<li><span data-contrast="none">Serve as the connective tissue between Product Management and all partner functions, including Sales, Revenue Operations, Deal Desk, Contract Operations, FP&A, Corporate Systems, and Revenue Enablement — aligning teams on process, tooling, and commercialization standards.</span></li>

<li>Contribute to pricing strategy and monetization model design; champion data-driven decision-making through dashboards and reporting frameworks that give leadership visibility into commercialization health.</li>

<li>Coordinate launch readiness for new products and pricing changes, ensuring Sales, Deal Desk, and Contract Operations are prepared before market release; act as a trusted advisor and go-to resource for commercialization process questions.<span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<p><span style="text-decoration: underline;"><strong><span data-contrast="none">Key Competencies:</span></strong></span></p>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="none">Translates business objectives into commercialization strategies; anticipates downstream impacts of process, pricing, and catalog decisions on revenue recognition, margin, and customer lifetime value.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="none">Understands SaaS business models, subscription economics, and ARR/MRR dynamics; connects P&L awareness and process efficiency to growth acceleration.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="none">Designs scalable, end-to-end commercialization processes with an automation-first, exception-second bias — comfortable operating from architecture-level design down to hands-on configuration and SOP documentation.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="16" data-aria-level="1"><span data-contrast="none">Uses quantitative analysis and operational data to identify problems, size opportunities, and evaluate trade-offs; designs reporting frameworks and dashboards that give leadership actionable visibility into commercialization health.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="17" data-aria-level="1"><span data-contrast="none">Sets clear goals, tracks progress rigorously, and communicates status proactively to executive, commercial, and technical audiences alike.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1"><span data-contrast="none">Builds trust across Product, Sales, Finance, Legal, and Technology without direct authority; navigates competing priorities with diplomacy and persistence.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-contrast="none">Anticipates resistance to change and designs enablement strategies that drive adoption; delivers results with speed and quality in ambiguous, fast-moving environments.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="20" data-aria-level="1"><span data-contrast="none">Actively explores and applies AI and automation to commercialization challenges; evaluates tools critically with attention to limitations, compliance implications, and auditability.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<p><span style="text-decoration: underline;"><strong><span data-contrast="none">Required Qualifications:</span></strong></span></p>

<ul>

<li data-leveltext="•" data-font="Arial" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1140,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="21" data-aria-level="1"><span data-contrast="none">Bachelor’s degree in business, Finance, Operations, Information Systems, or a related field; or equivalent professional experience.</span><span data-ccp-props="{"335559685":180,"335559738":40,"335559739":40}"> </span></li>

</ul>

<ul>