Principal Software Engineer - AI Platform

What you will do

• Lead AI Agent Strategy: Architect and drive the technical evolution of our customer-facing AI agents, ensuring they deliver intuitive, intelligent, and highly reliable interactions.
• Innovate with Super Agents: Spearhead the development of "Super Agents"—complex, multi-agent systems capable of reasoning, planning, and executing multi-step tasks across our platform.
• Workflow Automation: Design and implement robust frameworks to automate complex business workflows that agents can reliably execute, reducing manual overhead and increasing operational efficiency.
• Collaborate: Work closely with product managers, data scientists, and cross-functional engineering teams to translate business needs into scalable agentic solutions.
• Technical Leadership: Provide hands-on technical guidance, set best practices for LLM integration, prompt engineering, and agent orchestration, while safeguarding scalability, security, and performance.
• Mentorship: Mentor senior engineers on AI/ML best practices, agentic design patterns, and the integration of emerging AI technologies into production systems.

What we are looking for

• 12+ years of experience in architecting and developing highly scalable enterprise-level services, platforms, or products.
• Deep expertise in building and deploying large-scale distributed enterprise applications.
• Extensive experience with AI/ML frameworks (e.g., PyTorch, TensorFlow) and proven experience deploying LLMs and agentic architectures in production environments.
• Strong understanding of agent orchestration patterns, chain-of-thought prompting, and automated workflow design.
• Proficiency in modern backend stacks (Java, Node.js, Python, Golang) and experience with scalable database technologies (SQL and NoSQL).
• Experience with cloud architectures and serverless ecosystems (AWS/GCP/Azure).
• Excellent communication skills, with the ability to articulate complex technical and AI-driven concepts to both technical and non-technical stakeholders.
• Startup or high-growth environment experience is highly desirable.