Medicare Advantage Brokers Survey – Agent & Enrollment Insights
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About the role
Mercor is conducting a paid research study in collaboration with a leading AI research lab focused on improving healthcare and member experiences. We are seeking licensed health insurance agents and brokers who actively sell Medicare Advantage (MA) plans to take part in a short online interview about how they advise clients, enroll members, and work across carriers and plans. Insights gathered will help inform the development of AI tools designed to improve how Medicare plans and agents serve members.
Responsibilities
Participants will be asked to:
Complete a structured ~20-minute online survey
Provide a mix of multiple-choice answers and short voice-recorded responses
Share perspectives on selling and enrolling clients in Medicare Advantage plans
Submit all responses within the given timeline
Requirements
Licensed health insurance agent or broker who personally enrolls clients in Medicare Advantage plans
Actively sold Medicare Advantage plans during the most recent Annual Enrollment Period (AEP)
Work as an independent agent, agency owner/principal, agency-employed, or tele-sales agent (captive single-carrier employees are not eligible)
Based in the United States
Comfortable providing voice-recorded responses, with access to a microphone and a quiet environment
Able to independently complete a ~20-minute online survey
Engagement Details
Format: Online survey (voice-recorded responses + multiple-choice questions)
Duration: Approximately 20 minutes
Compensation: One-time payment upon successful verification of the submission
Remote (United States)
Why Participate
Contribute to research shaping the next generation of healthcare AI tools
Share your real-world expertise selling and enrolling clients in Medicare Advantage plans