Manager, Performance Analytics

About the role

Covera’s Population Health program runs on evidence: claims records, eligibility files, MAO-004 reconciliation data, and site-of-care analysis that together identify patient care gaps, confirm when gaps close, and reveal which clinical practices need intervention. The Manager, Performance Analytics owns that engine across a rapidly growing, multi-state book of health plan and provider clients. 

This is a hands-on analytical role with unusual visibility and a billing-grade accuracy bar: your reconciliations tie directly to client invoices under our usage-based fee model, and your outputs are the program’s source of truth for clients, internal performance management, and executive incentive measurement. You will inherit working pipelines and be expected to make them institutional: documented, automated where possible, and never dependent on a single person.

This role will initially report to the Chief Financial & Operations Officer before transitioning to the VP, Population Health as that leader joins the organization. This reporting structure is intentional and reflects the long-term design of the team.

In this role, you will be expected to:

• Own the program’s analytics pipeline: intake and analysis of claims records, eligibility files, and MAO-004 reconciliation data across all clients.
• Own care-gap identification: the analysis that determines which validated findings represent open, addressable gaps.
• Own closure reconciliation on the program's vintage-cohort, MAO-004-evidenced measurement basis, including the monthly cohort measurement cycle and the collection-method distinctions (current eligibility vs. retrospective) that determine how cohorts are read.
• Own billing reconciliation: studies-analyzed and per-unit program activity reconciled to invoiced volume by client and by practice, at a standard that survives client audit.
• Build funnel instrumentation: stage-level conversion from finding identified, to shared with the physician, to acted on, to closed, so the program