Manager, Marketing Science & Analytics
About the role
<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>WHO WE ARE</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning &amp; buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.&nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON &amp; logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional &amp; personal wellbeing and growth. It’s why we have countless initiatives, clubs &amp; cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row. &nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We have offices in the US, London and Germany. &nbsp;Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Zalando, Edible Arrangements, Citizens Bank, and more.</span></p>
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<p>&nbsp;</p></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>OVERVIEW</strong></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We are hiring a Supervisor, Marketing Science &amp; Analytics to join Redbox, Crossmedia’s marketing science and data science team. You will serve as a day-to-day analytical lead across client engagements, new business opportunities, and internal initiatives, partnering closely with Analysts, Engineers, Directors, and cross-functional agency teams.</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">This role combines hands-on statistical and data science expertise with client leadership, team management, and the ability to translate complex business questions into clear, actionable insights.</span></p>
<h2><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>YOUR ROLE</strong></span></h2>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Lead marketing science and analytics workstreams across current clients, new business, and internal initiatives, managing projects from data and measurement through analysis, insights, and recommendations.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Partner directly with clients and account teams to define measurement objectives, translate business questions into testable hypotheses, and develop rigorous analytical approaches.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Apply statistical and data science methods including media mix modeling (MMM), regression, causal inference, experimentation, geo-lift/DMA holdout testing, Bayesian methods, segmentation, forecasting, and optimization.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build, interpret, and communicate statistical models and translate complex analyses into compelling, actionable stories for clients and internal stakeholders.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Use Python and SQL to analyze data and build reproducible, well-documented analytical workflows; experience with cloud data warehouses such as Snowflake or BigQuery is preferred.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Develop dashboards, visualizations, and other data products using tools such as Tableau, Python visualization libraries, or Datorama.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage analytical delivery and execution with external measurement and data partners.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Serve as a trusted statistical and marketing science expert in client meetings, confidently explaining methodology, findings, limitations, and recommendations.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ensure analytical work is statistically rigorous, reproducible, and meets XM’s standards for quality.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Lead and mentor Analysts and Data Scientists, providing guidance on prioritization, analytical approaches, coding practices, and professional development.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Keep Directors and account teams informed of project progress, risks, and key decisions, escalating issues and seeking senior support when appropriate.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Contribute to the development of Redbox’s marketing science and data science capabilities through training, thought leadership, technical content, and new methodologies.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Participate in broader team and agency initiatives, including talent development, recruiting, vendor management, and department planning.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Stay current on emerging statistical, data science, and marketing measurement approaches and adapt as Redbox’s tools and capabilities evolve.</span></li>
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<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>REQUIREMENTS:</strong></span></p>
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<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">3+ years of experience in marketing science, statistics, econometrics, data science, or another quantitative discipline; media or advertising experience is a plus.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong foundation in statistics and hands-on experience applying analytical methods to real-world business problems.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proficiency in Python, with experience using tools such as pandas, statsmodels, scikit-learn, PyMC, Meridian, or similar.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong SQL skills and experience working with large or complex datasets; cloud data warehouse experience preferred.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with marketing measurement, including MMM, incrementality, experimentation, causal inference, or related methodologies.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to independently manage analytical workstreams and client relationships while knowing when to bring in senior leadership.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong communication skills and the ability to explain complex analytical concepts to both technical and non-technical audiences.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience managing, mentoring, or developing junior team members.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Curiosity, sound analytical judgment, strong attention to detail, and a commitment to continuous learning.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to thrive in a collaborative, evolving environment and move comfortably between client work, new business, and internal initiatives.</span></li>
</ul><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>CROSSMEDIA BENEFITS</strong></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:</span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexibility to work in hybrid manner with in-office and work from home options (depending on role).&nbsp;</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Open/Flexible PTO/Annual leave with US &amp; UK specific policies&nbsp;</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Sponsored healthcare options and agency-wide physical &amp; mental health support&nbsp;</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k with company match (USA), and generous Pension (UK)&nbsp;</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Paid sabbatical at significant milestone anniversaries</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Generous paid parental leave policy</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Life milestone recognition &amp; support</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cell phone/tech reimbursement</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Student Loan payment plan (US)</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Tuition reimbursement</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Learning &amp; Development and training programs</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">And burgers – lots and lots of burgers</span></li>
</ul>
<p><strong>&nbsp;</strong><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>COMMITMENT TO DIVERSITY AND INCLUSION</strong></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring &amp; internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving &amp; Representation.</span></p>