Manager, Growth and Reporting
About the role
About the role
Covera's Population Health program is scaling rapidly across multiple states and a growing roster of national and regional health plan and provider clients. Each client needs a clear, credible performance story: what the program found, what closed, what it was worth, and where it should grow next. The Manager, Growth and Reporting owns that story, turning the program's analytics into client-facing reporting, performance-review materials, and expansion business cases that drive retention and wallet-share growth.
The seam is deliberate: Performance Analytics produces the numbers; this role turns numbers into insight and growth; Customer Engagement runs the client relationship rhythm. You are the bridge between what the data says and what the client decides to do next.
This role will initially report to the Chief Financial & Operations Officer before transitioning to the VP, Population Health as that leader joins the organization. This reporting structure is intentional and reflects the long-term design of the team.
In this role, you will be expected to:
- Own client performance reporting: the recurring reporting packages and performance-review materials for every client, built on the Performance Analytics function's data.
- Own the performance narrative: translating gap identification, closure results, and program value into materials a health plan or provider executive acts on, with disciplined distinctions the client can trust; submitted is not closed, and immature cohorts are labeled as such.
- Make reporting actionable at the practice level: which practices are converting, which need intervention, and what happens next, built with the analytics and clinical functions, so every performance review ends in an action, not just a summary.
- Support growth: identify and build the case for wallet-share expansion with existing clients, including additional services, pathologies, and populations, with supporting materials.
- Work with Covera's clinical team to understand the clinical and economic pat