Manager, Government Compliance & Authorization

Brief Overview

The Manager of Government Compliance & Authorization will lead the strategy, implementation, and maintenance of Amwell’s federal and state authorization programs. While a primary focus remains achieving and sustaining FedRAMP High authorization, this leader will also architect the internal systems necessary to align with CMMC (Level 2/3), CMS MARS-E, and StateRAMP requirements. The Manager will mature Amwell’s government compliance program, oversee the authorization process, lead efforts to define resources and hire staff to support the program, manage continuous monitoring activities, and serve as the primary liaison with federal stakeholders and third-party assessment organizations (3PAOs). The ideal candidate will have deep expertise in FedRAMP High requirements, strong project management skills, and the ability to work cross-functionally to implement and maintain complex compliance frameworks.

Core Responsibilities

• Lead the end-to-end authorization process for FedRAMP High, while concurrently driving alignment with CMMC Level 2/3 for DoD contracts and MARS-E 2.2 for CMS/Medicaid engagements
• Manage ongoing FedRAMP continuous monitoring requirements, including monthly deliverables, vulnerability management, and incident reporting to federal agencies
• Collaborate with engineering, security, and operations teams to develop a "comply once, satisfy many" strategy by mapping NIST SP 800-53 Rev 5 controls to CMMC (NIST SP 800-171) and MARS-E requirements to minimize redundant engineering efforts
• Own risk management of services provided to federal agencies, ensuring compliance with High-impact baseline
• Coordinate with 3PAOs to manage security assessment and authorization (SA&A) activities, including annual assessments and significant change requests
• Develop and maintain FedRAMP authorization packages, including System Security Plans (SSP), Plans of Action and Milestones (POA&M), and Continuous Monitoring deliverables
• Serve as primary point of contact for federal agency customers regarding FedRAMP compliance questions and authorization boundary matters
• Monitor and interpret FedRAMP policy updates and guidance from the FedRAMP PMO, implementing necessary changes to maintain compliance
• Build and lead a team of compliance analysts and security specialists focused on federal authorization requirements
• Create and deliver training programs to ensure organizational awareness of FedRAMP requirements and responsibilities
• Manage relat