Key Account Manager – Tele-rehab / Aftercare consultant (m/f/x)
About the role
A patient finished rehab on Friday and starts their DRV-funded aftercare with myReha right away.
You made that the clinic's routine, not an exception.
Your role. Tele-rehabilitation is growing fast. The Deutsche Rentenversicherung (DRV) funds digital aftercare (digitale IRENA) for patients at clinics with DRV contracts. Your role is to ensure that this becomes standard practice at your rehabilitation clinics. You will deepen partnerships with clinics, support them from onboarding through the first discharged patient, and continue to expand the partnership from there. You are a sales representative, onboarding manager, primary point of contact, problem-solver, and the client’s voice - all rolled into one.
Who you'll work with. therapists, senior physicians, heads of therapy, IT teams and clinic management. You navigate complex stakeholder landscapes and bring everyone to the same table, and you visit clinics on site, because trust is best built face to face. You report to our DRV Channel Team Lead. Location: southern Germany or Austria, with regular clinic visits in Germany.
What you'll work on
Win and activate clinics: identify rehab clinics and healthcare institutions, convince decision-makers, and own onboarding from the first demo to the first discharged patient. You work closely with therapy leadership and administration so digital aftercare becomes part of everyday clinic operations, not a one-off trial.
Support partners and drive expansion: hold regular check-ins, stay in close contact by phone and online meetings, and solve problems quickly and pragmatically. You grow existing partnerships (more departments, more sites, more usage) and help us open up new market segments.
Build the product with your customers: bring feedback straight from daily clinic life to our product team, and help improve and expand myReha and nyra insights together with the clinics that use it every day.
Keep performance in view: track discharges, activation rates and aftercare units for your partners, keep the data clean, and use it to steer each partnership towards success.
Help build the foundations: shape our playbooks, best practices and benchmarks so the work scales, and take on internal projects with Product, Tech and other teams.