Junior Integrations Specialist

Position Overview:

As a Junior Integration Specialist, you will be responsible for performing data and software integrations with customers to ensure they get the most out of their investment.

Job Duties & Responsibilities:

• Meeting with clients following the sale to collect information and requirements related to setting up relevant integrations for their Raptor system, primarily:

• Student Information System -> Raptor integrations

• Raptor -> Student Information Systems integrations

• Active Directory integrations

• API integrations

• Communicating with clients throughout the set-up process to ensure all parties have what they need to be successful.

• Consulting with customers throughout the set-up process and beyond to ensure their data is maximizing the value of the Raptor system.

• Provide data validation results to customers and guidance for improvement.

• Updating key stakeholders on any deliverable or project milestone completions.

• Act as a subject matter expert on integrations for all departments and collaborators.

Qualifications:

• Bachelor’s degree in a Business related or technical field.

• 2+ years of relevant experience in a project management and customer centric role.

• Must be detail oriented and have the ability to think technically.

• Excellent deductive reasoning skills.

• Strong soft skills are a must.

• Customer centric.

• Understanding of Software Integrations is a plus.

What's in it for you?

• You join the gold standard in school safety software.

• You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.

• You will work with diverse teams made up of some of the best minds in the industry.

• You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.

• You will have access to a robust benefits package that includes:

• Remote-first philosophy

• 11 Paid holidays per year

• Workplace flexibility

• Affordable health coverage after 60 days (medical, dental, vision), paid 100% for employee only medical

• Company paid life insurance, STD, and LTD

• Pet insurance