IT-Tolling/Traffic Technical Director

Accountabilities:

• • Lead all aspects of IT delivery, including application development, production support, maintenance, incident and problem management, release management, and continuous improvement.

  • Provide strategic and operational leadership to a team of 40+ professionals spanning software development, architecture, databases, infrastructure, application support, and technical leadership.

  • Establish clear objectives, performance expectations, delivery standards, and accountability across technical teams.

  • Partner with program leaders, business stakeholders, and client representatives to align technology execution with operational and program objectives.

  • Define and execute the technology roadmap for complex tolling, vehicle, traffic, transportation, and regulatory systems.

  • Lead modernization initiatives involving legacy applications, cloud migration, scalable architectures, DevOps, automation, and performance optimization.

  • Oversee architecture and full-stack engineering practices across frontend, middleware, backend, database, and cloud environments.

  • Ensure applications and services meet high standards for performance, resilience, security, maintainability, scalability, and operational continuity.

  • Oversee the complete software development lifecycle, from requirements and design through development, testing, deployment, support, and enhancement.

  • Establish effective support models for business-critical applications and lead resolution of major incidents and production challenges.

  • Drive cloud strategy and transformation initiatives using AWS and Azure.

  • Promote emerging technologies, AI-enabled capabilities, automation, and advanced analytics while balancing innovation with operational stability and compliance.

  • Establish technical governance, delivery standards, quality controls, risk management, change management, and release governance.

  • Monitor and report on delivery performance, operational health, risks, technology roadmap progress, and service quality.

  • Support compliance with applicable security, privacy, regulatory, and operational requirements in a highly regulated public-sector environment.

  • Develop and mentor technical talent while fostering collaboration, innovation, technical excellence, and reliable service delivery.

  Requirements:

  • Bachelor’s degree in a relevant field or equivalent professional experience.

  • 10+ years of experience in a technical field or related industry.

  • At least 2 years of experience in a team leadership or management position.

  • Strong experience in tolling, vehicle technology, traffic systems, transportation technology, mobility, or a related technical environment.

  • Hands-on and strategic experience with AWS, Azure, and broader cloud transformation initiatives.

  • Strong understanding of full-stack application development, including frontend, backend, APIs, databases, and cloud platforms.

  • Experience with React and modern web application frameworks.

  • Strong experience with .NET and Java-based enterprise systems.

  • Deep knowledge of database technologies, including Oracle, data modeling, performance tuning, and application integration.

  • Experience with Agile, DevOps, CI/CD, and modern software engineering practices.

  • Experience with application monitoring, observability, cybersecurity, and service management practices is preferred.

  • Experience delivering technology programs in public-sector, transportation, mobility, tolling, or highly regulated environments is preferred.

  • Familiarity with high-volume transaction systems, customer-facing digital platforms, and mission-critical operational environments.

  • Experience modernizing legacy systems into cloud-based or hybrid architectures.

  • Strong strategic leadership, technical communication, stakeholder management, risk management, and problem-solving skills.

  • Ability to build, mentor, and motivate multidisciplinary technical teams while maintaining delivery accountability.

  • Strong understanding of AI literacy and digital enablement, with the ability to evaluate emerging technologies in an enterprise environment.

  Benefits:

  • Estimated annual salary range of $148,300–$266,900, depending on qualifications, experience, and other applicable factors.

  • Fully remote work arrangement within the United States.

  • Flexible work schedules designed to support work-life balance.

  • Medical, dental, and vision insurance.

  • Paid time off and holidays.

  • 401(k) retirement savings plan.

  • Employee Stock Ownership Plan (ESOP).

  • Life insurance.

  • Opportunities for professional growth, leadership development, and career advancement.

  • Opportunity to work on critical infrastructure and large-scale technology programs with significant operational and community impact.

  • No security clearance is required for this position.