Institutional Account Manager - Midwest

Accountabilities

• • Achieve territory sales, market penetration, market share, and profitability objectives on a quarterly and annual basis.
  • Develop and execute comprehensive territory business plans covering commercial strategy, disease awareness, patient adherence, opportunity development, and performance tracking.
  • Create and implement individual institutional account plans designed to identify and advance opportunities within specific networks of care.
  • Build and maintain strong relationships with key healthcare stakeholders, including neurologists, pediatric neurologists, epileptologists, geneticists, nurses, nurse practitioners, genetic counselors, physicians, and other relevant clinical staff.
  • Engage customers and internal stakeholders through in-person meetings and internet-based platforms, adapting communication to different audiences and settings.
  • Develop strong knowledge of relevant disease areas and clinical data and communicate their significance effectively to healthcare professionals and other stakeholders.
  • Provide field insights to internal business partners regarding clinical practices, customer needs, account dynamics, and opportunities within assigned institutions.
  • Demonstrate leadership through collaboration, example, and the ability to influence cross-functional teams without direct authority.
  • Manage the financial performance of the assigned territory and contribute to effective resource allocation.
  • Participate in business planning meetings, disease awareness initiatives, professional society activities, and other commercial programs as assigned.
  • Support patient education meetings, virtual clinic engagements, account team calls, and other remote-selling activities.
  • Maintain compliance with applicable policies, procedures, and regulatory requirements.
  • Travel throughout the assigned multi-state territory to support customer relationships, account development, and business objectives.

  Requirements:

  • Bachelor’s degree required.
  • At least 5–7 years of experience in the pharmaceutical or healthcare industry.
  • At least 3–5 years of experience in biotechnology or specialty sales involving high-cost products.
  • Strong experience managing complex customer relationships and developing strategic account or territory plans.
  • Excellent written and verbal communication skills, with the ability to engage effectively with healthcare professionals and internal stakeholders.
  • Strong organizational, analytical, problem-solving, and customer-management skills.
  • Ability to coordinate multiple stakeholders, follow through on commitments, and adapt effectively to changing business environments.
  • Goal-oriented approach with the ability to establish ambitious but achievable objectives and track progress against them.
  • Ability to communicate effectively through virtual meeting and collaboration platforms as well as in person.
  • Strong leadership and influencing skills, including the ability to collaborate across teams without formal authority.
  • Advanced educational qualifications or additional healthcare experience are preferred.
  • Experience selling within hospitals and academic institutions is highly desirable.
  • Experience with orphan-disease products and new product launches is highly desirable.
  • Willingness and ability to travel overnight approximately 60–80%, depending on territory geography and business needs.
  • Remote selling capabilities are required.
  • The territory includes Washington, Utah, Colorado, Wyoming, Montana, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, and Missouri. Ideal locations include Colorado, Wisconsin, or Minnesota.

  Benefits:

  • Fully remote position within the United States.
  • Multi-state territory providing broad exposure to healthcare institutions and specialty markets.
  • Opportunity to work with specialized therapies and contribute to disease awareness and patient care initiatives.
  • Combination of field-based customer engagement and virtual selling.
  • Collaboration with cross-functional commercial, clinical, and internal business teams.
  • Opportunities to participate in professional society meetings, educational initiatives, and industry activities.
  • Additional compensation and benefits details were not specified in the source job description.