Institutional Account Manager

About Coinbase

At Coinbase, our mission is to increase economic freedom in the world. We're building the emerging onchain platform and the future global financial system.

Our culture is intense and demanding. We seek candidates passionate about crypto and blockchain technology, eager to leave their mark, who relish working with high caliber colleagues, and actively seek feedback to keep improving. We want people who run towards solving the company's hardest problems.

While many roles are remote-first, in-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment.

The Role

As an Institutional Account Manager, you'll join a dynamic team providing world-class service to Coinbase's most valued institutional clients. You'll be a subject matter expert for Coinbase's institutional suite of products, playing a crucial role in the success of the Sales, Trading and Prime organization.

Responsibilities

• Support some of Coinbase Institutional's highest priority clients and deliver excellent client experiences
• Partner with Senior Account Managers and Management to support large and complex relationships across client segments including asset managers, banks, corporates and more
• Understand complex, multi-product client workflows and strategies to ensure institutional clients are integrated appropriately and use the product suite efficiently, with a focus on Coinbase Prime
• Work closely with cross functional partners including Sales, Trading, Legal, Compliance and Operations to onboard clients and ensure support across the full institutional product suite
• Provide best-in-class experience for clients through effective stakeholder management, prioritization and efficient execution