Infrastructure Engineer

Your Mission 💪

The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment.

What you’ll be doing 🎯

• Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers
• Perform system provisioning including OS installation, patching and baseline security hardening
• Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
• Monitor and optimise resource utilisation across clusters
• Document onboarding processes and standards
• Maintain technical documentation including SOPs and runbooks
• Administer and maintain VMware vSphere / vCenter environments
• Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
• Monitor and optimise resource utilisation across clusters
• Design and implement Windows Failover Clustering solutions
• Configure and support Multipath I/O (MPIO) for SAN storage
• Ensure resilience and high availability of critical systems
• Lead/support application onboarding including authentication integration and infrastructure provisioning
• Collaborate with application owners to meet security and connectivity requirements
• Document onboarding processes and standards
• Provide support for infrastructure incidents and requests
• Troubleshoot complex issues across Windows, VMware and identity platforms
• Participate in on-call support where required
• Ensure systems meet organisational security and compliance standards
• Support patching cycles and vulnerability remediation
• Work with cyber and compliance teams as required
• Maintain technical documentation including SOPs and runbooks
• Contribute to continuous service improvement initiatives

What experience we think you’ll need 🚀

• Strong experience with Windows Server (2016/2019/2022)
• Experience with VMware vSphere / vCenter
• Knowledge of Windows Failover Clustering and MPIO
• Configure and support PingFederate for SSO and application federation
• Manage UserLock MFA including policy configuration and access control
• Support secure authentication integration across enterprise platforms
• Understanding of Active Directory, DNS, DHCP, and networking fundamentals
• Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL)
• Knowledge of ITIL processes and PowerShell scripting
• Strong problem-solving skills and ability to work under pressure
• Clear communication with stakeholders
• Proactive approach to documentation
• Secure and reliable infrastructure deployments
• High availability of critical systems
• Successful application onboarding
• Timely incident re