HR Specialist

About the Role

As an HR Specialist in the Employer of Record (EOR) industry, you’ll be a key business partner to our clients, not just a service provider. You’ll sit at the intersection of global expansion and workforce management- advising clients on complex HR matters across Southern Europe who speaks fluent Italian. You’ll own the full employee lifecycle, act as their trusted in-country HR expert, and ensure smooth operations, compliance, and growth.

What You Will Do

• Employee Experience & Lifecycle Support: Act as the primary HR contact for onboarding, lifecycle events, and terminations to ensure a smooth and compliant employee experience.
• Complex Employee Relations & Terminations: Manage sensitive cases, attend calls or meetings, and draft legally sound documentation.
• Partner Management: Build and manage relationships with payroll providers, benefits brokers, and HR legal advisors.
• International HR & Consultation: Be the first point of contact for client queries on benefits, compliance, and workforce planning.
• In-Country Expertise: Stay ahead of labor laws and cultural nuances in Southern Europe to provide actionable guidance.
• Employment Law & Contract Advisory: Review and advise on employment contracts and risk mitigation.
• Performance & Compensation Support: Guide clients through Performance Improvement Plans (PIPs) and ensure timely salary changes.
• Immigration & Mobility: Act as SPOC for employees’ immigration/mobility needs in collaboration with the Global Mobility team.
• Workload Transition & Knowledge Transfer: Identify delegable tasks, document processes, and ensure smooth handover for efficiency.
• Digital Transformation & Process Optimization: Drive automation and AI adoption to streamline HR processes.
• Compliance projects: driving and lead compliance governance projects across South Europe markets.
• Global Initiatives & Continuous Improvement: Lead efforts to standardize and improve HR practices globally.

What We Are Looking For
Minimum requirements:

• 3+ years of HR experience
• We require a fluent Italian and English - additional languages are a bonus.
• Deep expertise of labour laws and strong working knowledge of employment regulations across Southern Europe with focus on Italy (NCBA)
• Experience supporting complex employee relations.
• Exceptional communication, negotiation, and problem-solving skills.
• Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack.

Preferred Requirements:

• Knowledge of the EOR industry
• Experience working across other Southern European Countries including Italy

The annual gross base salary range for this position is EUR 44,000 - 50,000 plus variable compensation.