HR Manager

Responsibilities:

• Work directly with General Manager (GDC) and US People Team supporting an exceptional experience for the Global Delivery Center team.
• Ensure alignment with business and HR strategic objectives and serve as local HR support to individual contributors in the Philippines.
• Serve as local HR contact and support for Philippines-based individual contributors and people managers.
• Develop and implement HR strategies aligned with business objectives; ensure local HR practices comply with global standards and Philippine labor laws.
• Oversee end-to-end employee experience including recruitment support, onboarding, HRIS and benefits administration, 201 file maintenance, and offboarding.
• Monitor performance management processes, lead workforce planning, talent development, and succession planning initiatives.
• Serve as primary HR contact for employees and managers; provide guidance on complex HR issues; maintain legal compliance, policies, and Employee Handbook; act as liaison for audits and regulatory requirements.
• Manage compensation and benefits strategy in collaboration with global HR teams.
• Drive employee engagement, culture-building programs, and change management initiatives; collaborate on HR projects and programs.
• Partner with senior leadership on organizational design and strategic HR decisions; represent HR in leadership meetings; mentor HR team members for capability building.
• Monitor HR metrics and analytics to inform decision-making and improve processes.
• Perform office management duties and other HR-related tasks as required.

Requirements:

• Bachelor’s degree or equivalent experience
• 7+ years of experience in Human Resources and/or recruiting
• Ability to adjust work hours to accommodate business needs; after-hours flexibility is occasionally required
• Razor-sharp attention to detail with the ability to juggle competing priorities
• Excellent organizational skills and follow-through, internally and externally, in order to provide a positive candidate and hiring manager experience
• Comfortable in a fast-paced, high-growth, ever-changing environment
• Outstanding interpersonal, written, and verbal communications skills
• Knowledgeable in local labor laws • Demonstrated strength in MS Office applications (Outlook, Excel, Teams, Word)
• Familiarity with and/or demonstrated aptitude to learn technology tools and apps such as (ie Greenhouse, DocuSign, FirstAdvantage)
• Track record of excellent performance in the areas of teamwork, customer service, and problem solving