Education & Events Manager

Accountabilities:

• • Plan, coordinate, and manage educational programs, conferences, meetings, and events throughout the complete event lifecycle.

  • Serve as project manager for assigned events, maintaining timelines, deliverables, critical paths, and project-management tasks.

  • Deliver high-quality client service while ensuring events align with client objectives, workplans, and established service standards.

  • Lead project team meetings and internal planning sessions to monitor progress, identify risks, resolve issues, and ensure timely follow-through.

  • Conduct risk assessments and develop practical mitigation strategies for assigned events and educational programs.

  • Support event budget development and maintenance, including expense tracking, billing processes, credit arrangements, and event-related payments.

  • Lead venue and site-selection activities, including preparing and analyzing RFPs, conducting site visits, evaluating options, and presenting recommendations.

  • Research and recommend venues, offsite locations, unique event spaces, and event-related service providers.

  • Evaluate virtual and digital education platforms to ensure they meet program requirements and client objectives.

  • Coordinate event logistics, including accommodations, transportation, facilities, room setups, catering, audiovisual services, signage, displays, printing, entertainment, accessibility needs, and event security.

  • Manage exhibit hall programs when assigned, including exhibitor communications, decorator relationships, technology, and related logistics.

  • Monitor event activities for compliance, participant satisfaction, quality standards, and timely resolution of issues.

  • Collaborate onsite with internal teams, clients, volunteers, vendors, and event staff to ensure smooth execution.

  • Develop and approve final event documentation, including banquet event orders and facility requirements.

  • Prepare detailed event orders of business and support the development of run-of-show documents.

  • Provide expanded supervision and coordination for conference volunteers and staff, including schedules and onsite assignments.

  • Lead post-event activities, including debrief meetings, evaluations, reporting, financial reconciliation, and invoice review.

  • Support conference material preparation, packing, unpacking, and shipping as needed.

  Requirements:

  • Bachelor’s degree or equivalent professional experience.

  • At least 5 years of experience in meeting planning and event coordination, including experience managing events with approximately 350 or more attendees.

  • Association or association management company experience is preferred.

  • Certified Meeting Professional (CMP) certification is preferred.

  • Strong project management and leadership capabilities, with the ability to independently manage projects from concept through completion.

  • Exceptional organizational skills, attention to detail, and commitment to follow-through.

  • Demonstrated ability to manage multiple events, projects, deadlines, and competing priorities while maintaining accuracy and professionalism.

  • Strong interpersonal, communication, presentation, and problem-solving skills.

  • Excellent customer service orientation and the ability to create positive experiences for clients, volunteers, vendors, and participants.

  • Strong knowledge of event planning terminology, concepts, logistics, and effective educational program design.

  • Ability to assess information, identify potential risks or issues, and develop creative, practical solutions.

  • Adaptable and innovative approach, with an interest in introducing new ideas and approaches within a changing events industry.

  • Proficiency with Microsoft 365 and related productivity applications.

  • Ability to collaborate effectively with clients, volunteers, vendors, contractors, and internal teams while also working independently with minimal supervision.

  • Positive, professional, and team-oriented attitude in a busy, deadline-driven environment.

  • Willingness to travel approximately 6–8 times per year for onsite conference and event support.

  • Flexibility to work evenings and weekends when required by client and event schedules.

  Benefits:

  • Fully remote work-from-home arrangement.

  • Flexible scheduling options, including potential half-day Fridays.

  • 5 weeks of paid time off.

  • 14 paid holidays, including time off between Christmas and New Year’s.

  • Paid parental leave.

  • Health, dental, and vision insurance.

  • Life and disability insurance.

  • 401(k) retirement plan.

  • Virtual team activities and opportunities to connect with colleagues remotely.

  • Ongoing personal and professional development opportunities.

  • Collaborative, flexible, and results-oriented working environment.

  • Opportunities to work on diverse conferences, educational programs, and events while developing client and project leadership expertise.