Director of Revenue Cycle Management

Position Overview

The Director of Revenue Cycle Management will lead and transform the organization’s end-to-end revenue cycle operations across multiple states. This role is responsible for ensuring accuracy, efficiency and scalability of billing, reimbursement and accounts receivable processes as FreedomCare continues to grow.

Reporting to the VP of Finance, this role will partner closely with Accounting, FP&A, Operations, Compliance and other cross-functional teams to strengthen revenue integrity, improve cash flow performance, and enhance visibility across the organization. Through these efforts, the Director of Revenue Cycle Management will help ensure the organization’s revenue engine is predictable, data-driven, and scalable within a complex multistate environment.

Everyday Responsibilities Will Include

Revenue Cycle Leadership

• Lead end-to-end revenue cycle operations including billing, claims submissions, denial management, accounts receivable and collections
• Evaluate existing processes and implement improvements to increase accuracy, efficiency and scalability
• Lead the development of modern, scalable revenue cycle infrastructure capable of supporting continued organizational growth and multi-state expansion

Billing, AR & Cash Flow Management

• Oversee billing operations across multiple payer types (Medicaid, managed care, etc.)
• Monitor and improve key revenue cycle metrics including days in accounts receivable, denial rates, clean claim rates and collections performance
• Implement strategies to reduce aging AR and improve overall cash flow

Process & Systems Optimization

• Create workflows, policies and procedures across revenue cycle operations
• Partner with Finance, IT and Operations to evaluate and optimize revenue cycle technology, including billing platforms, reporting tools and automation opportunities to improve efficiency, accuracy and scalability