Digital Signage Support

Job Description

Provide technical support and maintenance for BrightSign and Carousel digital signage systems.

Responsibilities

• Manage content scheduling, publishing, and updates across signage endpoints.
• Lead or assist in migration projects between signage platforms or hardware upgrades.
• Monitor signage performance and proactively resolve issues to ensure uptime and reliability.
• Collaborate with internal teams (IT, Communications, Facilities) to align signage content with business needs.
• Document processes, configurations, and troubleshooting steps for internal knowledge base.
• Train end-users and stakeholders on signage tools and best practices.
• Stay updated on digital signage trends and recommend improvements.

Requirements

• Proven experience with BrightSign and Carousel digital signage platforms.
• Strong understanding of digital signage networks, media players, and content management systems.
• Experience with signage migration projects, including planning, execution, and post-migration support.
• Familiarity with networking concepts (IP addressing, firewalls, remote access).