Collections Recovery Coordinator
About the role
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
Key Responsibilities:
Act as the liaison between Lendbuzz and our legal vendors
Communicate with legal vendors, repossession vendors, and management in a timely and orderly fashion
Manage legal file preparation and vendor coordination
Maintain regular review of accounts that have been referred for repossession and legal actions against debtors
Coordinate with and assist internal legal/compliance departments and help in escalated situations
Perform various administrative functions
Manage an account portfolio daily
Establish reporting frameworks and evaluate key performance indicators
Monitor and analyze core performance metrics
Communicate with vendors to ensure accounts are worked properly and efficiently
Key Requirements:
2–4+ years of experience in auto finance, legal recovery, loss mitigation, paralegal support, or high-volume collections
Direct background working with third-party legal vendors, outside counsel, or repossession agencies (Preferred)
Strong communication skills to manage external legal partners, push for updates on pending litigation, and hold vendors accountable to timeline benchmarks
Previous work in skip tracing and collections, preferably in the automotive industry
Outstanding customer, communication and organizational skill
High level of integrity
Strong sense of teamwork yet able to work independently