Clinical Documentation Integrity Specialist (Coder)
About the role
About Us
Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.
Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.
About the Role
As a CDI Coding Specialist, you ensure our documentation accurately reflects the complexity of the seniors we serve. Your work strengthens clinical accuracy, supports high-quality care, and helps providers deliver the right care at the right time.
This role is fast-paced, detail-driven, and deeply collaborative. You'll review charts, validate documentation, and partner with providers to uphold the highest standards of coding excellence.
Location: Remote within the U.S.; preference for those located in Eastern or Central time zones.
What You'll Do
Master the chart, start to finish
- Apply expert coding judgment using ICD-10 guidelines to validate accurate diagnosis codes in medical record documentation.
- Support the clinical care teams through completion of comprehensive pre-visit and post-encounter chart reviews.
- Review documentation to ensure every submitted code is fully supported.
- Abstract relevant clinical information and diagnostic codes from hospital claims, radiology reports, and specialist notes.
Strengthen documentation accuracy
- Analyze MRA reports to surface unreported or unresolved conditions.
- Query providers when clarification or additional documentation is needed.
- Educate clinicians on HCC coding and documentation best practices.
- Maintain compliance and protect patient confidentiality.
Keep data clean and workflows tight
- Review system-generated reports to correct or complete missing data.
- Communicate audit findings clearly and constructively to providers and internal teams.
- Collaborate across teams to ensure seamless workflows and shared accountability.
- Support timely amendments through ongoing review and query processes.
Improve the work over time
- Identify process gaps and recommend solutions.
- Enhance coding knowledge through continuous learning.
- Contribute to special projects and departmental initiatives as assigned.
- Participate in team meetings to stay aligned and drive improvement.
What Success Looks Like
- Chart review accuracy consistently at 95%+.
- Chart review production standards will be maintained with precision and efficiency.
- Clear, timely communication with providers and internal stakeholders.