Client Engagement Executive -Insurance - East Coast Candidates preferred

About the role and what you'll be doing:

As a Client Engagement Executive, you will be the primary account executive responsible for cultivating and expanding strategic relationships with Ensono’s insurance clients. You will drive profitable growth, leverage company-wide resources to address client satisfaction, ensure world-class delivery, identify account risks and growth opportunities, and position Ensono as a trusted partner for your clients’ digital transformation journey. Although this role is an individual contributor role with no direct reports, the Client Engagement Director is expected to work cross-functionally with various teams across Ensono, to include Service Delivery, Pricing, and Solutions Engineering, to manage and grow existing Ensono client accounts.

Key areas of focus & responsibilities:

Client Relationship Management

• Serve as the client’s main point of contact at Ensono, responsible for the commercial relationship, owning the executive relationship map, and expansion of key technical and business relationships.
• Expand key technical and business relationships, maximizing the current service portfolio and driving whitespace growth across Ensono products and services.
• Build and nurture partnerships and alliances (e.g., Dell, AWS, Microsoft, IBM) that support client transformation and growth.
• Partner with Service Delivery Team (SDM) team to analyze, prioritize & communicate client health and satisfaction to key stakeholders, utilizing data and insights to highlight and ensuring resolution of service delivery issues.
• Bring the right Ensono relationships to the client, facilitating weekly internal status reviews, monthly business reviews, and quarterly business reviews with both client and Ensono account teams.

Strategic Account Growth

• Drive profitable revenue growth within the client account, including expanding the portfolio of services beyond the initial new logo acquisition (typically, new logos will be cloud and digital services).
• Enable and sell new services across the client’s IT landscape, understanding competitive services and identifying whitespace opportunities.
• Collaborate with technical sales specialists, advisory, and consulting teams to uncover client needs and position Ensono’s solutions for maximum impact.
• Engage in client cloud and mainframe transformation strategies, introducing cloud-native development practices.
• Drive positive disruption and curiosity across client IT teams (infrastructure, applications, business units).
• Own the account plan, strategy, services growth plan, and Salesforce (SFDC) data stewardship for assigned accounts. Manage the Ensono Executive Sponsor program for each client.

Sales Pipeline Management

• Build and manage a robust sales pipeline to achieve assigned quota and revenue goals.
• Proactively identify, qualify, and develop new business opportunities within assigned accounts and targeted.