Claims Executive - Workers Comp

ESSENTIAL JOB RESPONSIBILITIES:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
• Interacts professionally and timely with clients via email, phone, and in-person
• Maintains a proactive approach focusing on claim strategies and resolutions
• Advocates for the timely and effective resolution of workers’ compensation claims for our clients.
• Communicates pertinent claim information timely to internal and external clients
• Maintains strong relationships with internal and external clients
• Workers’ compensation subject matter expertise with deep knowledge across multiple jurisdictions.
• Participates in presentations, including new business, RFPs (clients, TPAs), claim reviews, renewals, etc.
• Develops strong working knowledge of IMA computer systems/programs
• Assists Claim Manager with claim staff onboarding, training and development
• Develops and expands relationships at local, regional and national levels with carriers, TPAs, legal resources, consultants, etc.
• Leads and contributes to Claim Projects, and other tasks as assigned
• Attends insurance related seminars including but not limited to continuing education classes

REQUIRED EXPERIENCE AND SKILLS:

• 7 + years of prior Claims experience required, preferable within Workers’ Comp
• Bachelor’s degree or work experience equivalent to a college degree
• System skills or aptitude – Applied Epic, Carrier and TPA platforms preferred
• Experience with MS Office products preferred/required (specifically PowerPoint, Outlook, Word, and Excel)
• Exceptional technical skill and knowledge of coverage and claims handling
• Moderate travel required (25-50%)
• Excellent communication and negotiation skills
• Strong mathematical and reasoning skills required
• Ability to discuss and solve claim problems with clients and insurance carriers.

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

• Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development.