Business Intelligence & Analytics Manager

Accountabilities

• • Own the end-to-end BI strategy for GTM analytics, covering data modeling, metric definitions, reporting, dashboard delivery, and adoption.
  • Establish and govern a trusted single source of truth for key revenue metrics, including pipeline, bookings, ARR/MRR, churn, retention, NRR/GRR, and funnel conversion.
  • Design, build, and maintain executive-ready dashboards and self-service reporting for weekly and quarterly business reviews.
  • Evaluate and manage BI tools, balancing build-versus-buy decisions, cost, scalability, and maintainability.
  • Translate ad hoc questions from commercial and executive stakeholders into structured, reusable analyses and actionable insights.
  • Develop pipeline health, funnel, productivity, cohort, segmentation, attribution, and forecasting models to identify risks and opportunities.
  • Partner with Systems teams to improve the quality, governance, and analytics readiness of Salesforce and other GTM data sources.
  • Implement data-quality monitoring, validation processes, and escalation paths for critical BI tables and metrics.
  • Document metric definitions, data lineage, and reporting logic to ensure outputs remain trusted, consistent, and reproducible.
  • Serve as the primary analytics partner for Sales, Marketing, BDR, Partnerships, and Solutions Engineering leadership across global regions.

  Requirements:

  • 5+ years of experience in business intelligence, analytics, revenue operations, or a related field, ideally within B2B SaaS or technology.
  • Proven experience owning BI strategy and delivery, including defining how an organization measures, governs, and uses its data.
  • Strong SQL skills and hands-on experience with a modern BI platform such as Looker, Tableau, Power BI, Sigma, or a similar solution.
  • Strong understanding of Salesforce data models, CRM-driven reporting, and SaaS revenue metrics such as ARR/MRR, pipeline, churn, retention, NRR, and GRR.
  • Demonstrated ability to transform raw data into executive-ready dashboards, presentations, and written analyses.
  • Excellent stakeholder management and communication skills, with the confidence to constructively challenge requirements, methodologies, and interpretations when appropriate.
  • Advanced Excel or Google Sheets capabilities alongside BI tooling.
  • Experience with dbt, Snowflake, BigQuery, or comparable modern data-stack technologies is a plus.
  • Familiarity with enrichment and intent-data platforms such as HG Insights, Intricately, ZoomInfo, or Apollo is advantageous.
  • Experience supporting global go-to-market organizations across multiple regions, such as AMER and APAC, is a plus.
  • A Bachelor’s degree in Statistics, Economics, Computer Science, another quantitative discipline, or equivalent professional experience is preferred.

  Benefits:

  • Competitive salary.
  • Flexible, remote-first working environment.
  • Opportunity to collaborate with a global team of cloud and technology professionals.
  • Equity options.
  • Learning and development budget, including access to international conferences and courses.
  • Team-building budget and company events.
  • Equipment budget to support an effective remote working setup.
  • Additional days off to support work-life balance.
  • Opportunities for professional growth, increased responsibility, and career progression as the organization expands.