Benefits Consultant

About the Role

The Benefits Consultant is responsible for ongoing customer strategy, service, and retention. This includes assessing customer needs, managing relationships with insurance carrier and general agent partners, managing and placing customer benefit programs, and partnering with internal stakeholders to ensure customer success.

Reporting to

Principal Benefits Consultant

Who You Are

The ideal candidate should have experience working in benefits consulting, managing a book of customers, and working with insurance carriers & vendors to build benefit solutions for those customers. The ideal candidate should possess exceptional analytical, communication, and relationship building skills; and is excited to join a fast-growing benefits brokerage and work with senior team members to help deliver exceptional consulting service and experience to Bennie’s customers.

The Benefits Consultant should exhibit the six core attributes of the Bennie consulting team:

• Possess a growth mindset to drive the business upward and forward.
• Take a proactive approach to value creation and delivery for customers, colleagues, and partners.
• Seize the consultative opportunity in every interaction with customers, colleagues, and partners.
• Maintain a curiosity about the industry, Bennie’s customers, and Bennie’s business.
• Bring relentless intensity to the creation of value.
• Work collaboratively with customers, colleagues, and partners.

Responsibilities include

• Take ownership and accountability for the success and retention of an assigned book of business.
• Lead and manage the execution of Bennie’s consulting model for assigned customers, ensuring the delivery of high-quality benefit consulting services, and exceptional customer results and satisfaction.