Acumatica Consultant- Manufacturing/Distribution

Our Role:

Using their strong ERP knowledge and implementation experience/training, our Acumatica Consultant will collaborate with a team of talented professional services specialists to deliver a world-class software implementation experience to our clients. As an Acumatica Consultant, you will:

• Strategically guide clients through the software implementation process.
• Deliver informative, insightful, and engaging training.
• Provide timely, impactful post-implementation service and support.
• Leverage software to guide clients to the most thoughtful and comprehensive outcomes.

Role Responsibilities:

• Conduct in-depth discovery meetings targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the client.
• Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW).
• Perform project scoping, planning, business process mapping, UAT testing.
• As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and client implementation team.
• May contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations.
• Deliver insightful, engaging (and fun!) training sessions via phone, web, or in-person.
• Provide prompt, exceptional client service and support.

Day in the Life of our Acumatica Consultant:

• Actively participate in the software implementation process.
• Schedule and participate in discovery meetings with clients to gather requirements for the implementation project.
• Create and update Statements of Work.
• Lead configuration sessions with clients.
• Business process mapping and data migration.
• User acceptance testing.
• Create training documents and lead training sessions with clients.
• Participate in sales calls, acting as a Subject Matter Expert on the software.
• Respond to support calls and resolve issues in a timely manner.
• Attend project status meetings.
• Travel to client sites (as needed).

Role Requirements:

Skills and Expertise

• Possess a minimum of 2-3 years of experience as an Acumatica Consultant OR 2-3 years of experience as an Acumatica Administrator or Power User with strong manufacturing or distribution experience.
• Bachelor’s degree (preferred).
• In-depth manufacturing/distribution/inventory experience required.
• Project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus.
• Strong understand of common industry business practices.