Account Manager, Med Affairs

Accountabilities:

• • Serve as the day-to-day client contact for medical affairs and publication workstreams, providing regular status updates, responding to client questions, sharing recommendations, and managing expectations around timelines and scope.
  • Receive and translate client briefs into clear internal direction, ensuring team members understand objectives, priorities, responsibilities, and realistic project plans.
  • Manage the day-to-day operations of assigned accounts, including internal team meetings, workflow, task delegation, status tracking, and overall visibility into account activity.
  • Take ownership and accountability for medium and large client projects, ensuring deliverables meet quality standards while remaining within agreed budgets and timelines.
  • Maintain regular communication with account leads regarding project progress, potential barriers, risks, and recommended solutions.
  • Develop a strong understanding of client business priorities, program strategies, competitive activity, and relevant developments across the medical communications and pharmaceutical industries.
  • Identify opportunities to expand existing programs or introduce additional tactics, proactively sharing ideas with internal teams and clients.
  • Stay informed about market changes and emerging trends that could influence client programs and account strategy.
  • Support new business opportunities by contributing relevant experience, ideas, credentials materials, and pitch presentations.
  • Maintain a working understanding of account finances and support account leads with financial management activities.
  • Pursue ongoing professional development and collaborate with management to identify relevant training and growth opportunities.

  Requirements:

  • At least 3 years of professional experience in medical affairs and/or publications.
  • Bachelor’s degree or equivalent professional experience.
  • Strong organizational and prioritization skills, with the ability to manage multiple assignments, meet deadlines, and maintain close attention to detail.
  • Independent thinker who can confidently take ownership of assets and material development while working collaboratively as part of a broader team.
  • Professional presence with a strong client-service orientation, sense of urgency, and commitment to high-quality deliverables.
  • Confidence communicating upward, including proactively informing managers when deadlines may be missed, risks emerge, or issues could affect delivery.
  • Adaptable, resilient, proactive, resourceful, and comfortable working in a fast-paced, evolving environment.
  • Demonstrated strong work ethic and a consistent record of following through on client requests while delivering work on schedule and within budget.
  • Ability to identify problems, develop practical solutions, and clearly communicate recommendations to both internal teams and clients.
  • Strong written and verbal communication skills, particularly when communicating project status, scope, timelines, and recommendations.
  • Experience with Speaker Bureau and speaker-program management.
  • Experience with Veeva and strong platform competency is a plus.
  • Ability to work independently while maintaining effective collaboration across account, medical, creative, and other specialist teams.

  Benefits:

  • Annual pay range of $72,000–$85,000 USD, with final compensation determined based on factors such as experience, skills, certifications, and location.
  • Remote work opportunity within the United States, with additional office options in New York City, Boston, and Chicago.
  • Comprehensive benefits and perks tailored to the employee’s region.
  • Generous holiday and paid time off.
  • Options for private medical, dental, and vision coverage.
  • Support for long-term financial planning and saving.
  • Mental wellness coaching and support.
  • Access to more than 13,000 online classes through LinkedIn Learning.
  • Flexible workplace arrangements depending on role and location; employees located within a one-hour commute of an office are generally expected to attend in person two days per week.
  • Remote flexibility for employees in regions without a nearby office, with opportunities to come together periodically for collaboration, learning, and team connection.
  • Supportive and inclusive environment focused on collaboration, innovation, professional development, and meaningful healthcare impact.