Account Manager, E-Commerce

Accountabilities:

• • Manage key growth e-commerce accounts across marketplaces, discount, last-mile, indirect, emerging, and other digital retail channels, while supporting core e-commerce customers as needed.
  • Own category management, assortment strategy, profitability, promotional investment, advertising strategy, and forecasting across assigned accounts.
  • Develop and maintain strong relationships with retail buyers, marketing and merchandising teams, operations teams, and other key external partners.
  • Lead monthly, quarterly, and annual revenue forecasting and planning, partnering with business analytics and finance teams to ensure accuracy and alignment.
  • Monitor sales performance and trends across owned and supported e-commerce accounts, identifying opportunities to improve revenue, profitability, and overall channel performance.
  • Evaluate emerging e-commerce and marketplace opportunities, building relationships with new platforms and leading retailer onboarding from engagement and item setup through shipment coordination and content strategy.
  • Drive stronger brand placement and sales across new platforms while identifying opportunities to test new marketing tactics, technologies, product offerings, content, and other platform innovations.
  • Serve as a thought leader on emerging marketplaces and e-commerce trends, sharing best practices and new ideas to strengthen the broader e-commerce strategy.

  Requirements:

  • Bachelor’s degree in Business, Management, Marketing, Sales, or a related field.
  • 5+ years of full-time experience in e-commerce, consumer packaged goods (CPG), or a closely related industry.
  • Strong analytical and P&L management skills, including experience managing trade spend and promotional investments.
  • Proven track record of increasing sales and translating commercial data into actionable business insights.
  • Ability to organize, analyze, and transform raw data into clear narratives and recommendations for stakeholders.
  • Strong communication, relationship-building, organizational, and follow-through skills, with the ability to work effectively across internal teams and external partners.
  • Strategic thinker who combines innovation with pragmatic, hands-on execution and a strong focus on measurable results.
  • Ability to manage multiple projects and priorities in a fast-paced environment while maintaining a high standard of quality and meeting deadlines.
  • Self-motivated, results-oriented team player with strong ownership, initiative, and work ethic.
  • Strong proficiency in Excel and PowerPoint.
  • Must reside in the United States and be authorized to work in the U.S. without current or future employment-based visa sponsorship.

  Benefits:

  • Base salary of $115,000–$125,000 USD, plus a 20% annual bonus.
  • Medical, dental, and vision insurance.
  • 401(k) with a 6% company match.
  • Monthly wellness and home-office reimbursements.
  • Unlimited PTO and 15+ paid holidays.
  • Flexible remote work, with a hybrid option and access to a Chicago office for employees in the area.
  • Paid maternity and paternity leave.
  • Bi-annual company-wide in-person team activities.
  • Company-wide continuing education budget.
  • Opportunities for career growth and increased responsibility based on performance.
  • Access to company-provided snacks and other team perks.