Account Executive - Install Base

What you’ll do

• Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth.
• Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service.
• Account Management: Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations.
• Customer Success: Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives.
• Product Expertise: Develop a deep understanding of Build Ops' products and their applications. Stay up-to-date with product developments and industry trends.
• Collaboration: Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues.
• Sales Reporting: Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools.

What we look for

• 4+ years experience working as an Account Executive for a B2B Saas company.
• Track record of overachieving revenue targets of $750k - $1 million + and successfully navigating and closing mid-market and corporate deals.
• Previous SaaS and enterprise software experience
• Excellent verbal and written communication skills
• Construction Industry Experience is a +
• Sales and Negotiation: Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively.
• Relationship Building: Excellent communication and interpersonal skills to build strong, trust-based relationships with customers.
• Organizational Skills: Able to manage multiple accounts and prioritize many tasks efficiently.

Who you are

• A self-starter who thrives in a fast-paced, high-growth startup environment.