Workfront Solution Architect / Strategic Process Consultant
About the role
Summary
The Workfront Solution Architect / Strategic Process Consultant serves as a dedicated Subject Matter Expert (SME) focused on auditing, configuring, and optimizing our Adobe Workfront environment for the remainder of the year. The responsibilities around intake architecture, template design, task ownership, governance, and overall system structure require a true Workfront solution architect and process consultant who can actively listen to stakeholder visions and translate them into technical system builds—rather than a traditional project manager or administrator.
The primary objective of this contract engagement is to partner with business leaders as they define new operational frameworks—translating vision into scalable Workfront structures. This includes mapping intake queues, reusable templates, RACI matrices, Workfront Fusion/Jira automations, and Claude/AI enhancements, while architecting the system to accommodate future upstream expansion across brand planning, content creation, and campaign planning.
Primary Duties
- Consultative Architecture & Discovery: Listen directly to stakeholder process visions, ask probing operational questions, and translate business requirements into efficient, technical Workfront configurations.
- Upstream Workflow Scalability: Design foundational Workfront structures (portfolios, custom forms, and metadata) tailored to support future upstream expansion into Brand Planning, Content Creation, and Campaign Planning.
- Intake & Queue Architecture: Audit, redesign, and standardize request queues and custom forms to ensure incoming work across brand and campaign streams is accurately scoped, routed, and prioritized.
- Template Building & Optimization: