Nice
VP, Customer Success & Services
salesfull-timeUSA - Remote
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role
Strategic Leadership
- Define and execute the regional vision for Customer Success and Services, aligned with global business priorities.
- Drive innovation and transformation across engagement, delivery, and support models.
Operational Excellence
Lead high-performing teams across customer success, renewals, and professional services.
Key Responsibilities
- Drive customer retention, solution adoption, and cloud activation
- Cultivate strategic customer relationships with iconic brands
- Oversee customer success, renewals, and professional services across Americas region
- Manage portfolio representing hundreds of millions in revenue
- Lead cross-functional collaboration and executive engagement
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